We have encountered the same issue on the Galaxy S4 when using the standard barcode API. We've discussed this with Zebra and they suggested raising a change request, which we have done.
Until Zebra make a change, the only way round this issue is to use another API, but this is not a trivial task. Did you try this and get anything working?
In Rho we use third party SDK for bacode scanning in consumer android devices. I think that version of third party software does not work well with larger screen devices.
For your case, you can create a native extension where you can use any native android SDK for scanning which works with these larger screen devices. But as Mike suggested it is not a trivial task.
You can raise a ticket in the Zendesk for the same and try to get this fixed via official Zebra support channel
.
Regards,
Joydeep
I guess you were using Sony. I don't know which bar code scanner app you installed, did you try others? Shopsavvy is a good now, you can search if there's a version for android.
3 Replies
Hi
We have encountered the same issue on the Galaxy S4 when using the standard barcode API. We've discussed this with Zebra and they suggested raising a change request, which we have done.
Until Zebra make a change, the only way round this issue is to use another API, but this is not a trivial task. Did you try this and get anything working?
Regards
Mike
Hi Gaby,
In Rho we use third party SDK for bacode scanning in consumer android devices. I think that version of third party software does not work well with larger screen devices.
For your case, you can create a native extension where you can use any native android SDK for scanning which works with these larger screen devices. But as Mike suggested it is not a trivial task.
You can raise a ticket in the Zendesk for the same and try to get this fixed via official Zebra support channel
.
Regards,
Joydeep
I guess you were using Sony. I don't know which bar code scanner app you installed, did you try others? Shopsavvy is a good now, you can search if there's a version for android.