Registration Failed Company name does not match the registration code

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A Andrew Pengelly 3 years 7 months ago
14 2 0

When we try to apply a license on our MC3200 we get the error message "Registration Failed – Company name does not match the registration code".  Does anyone know what this means?  The message only appears if we attempt a manual registration with either a device specific license or a company deployment license.  If we try loading via a .REG file we don't get the error message however the license is still rejected.

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2 Replies

A Andrew Pengelly

Problem solved.  We finally got an answer from the support team out of the USA and the answer is the company name was too long.  I'm not sure what the length limit is for this but if you have the same problem try shortening the name of the company.

R Robert Galvin

Is this definitely an Enterprise Browwer license? This sounds like you should log a support case so they can look into the account details.

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