8 Replies Latest reply on Feb 2, 2017 10:22 AM by Bao Guo

How to determine installed EMDK version on TC55

Paul Diston Apr 17, 2015 8:18 AM

How would I be able to tell which version of the EMDK is installed on a TC55?

How do I go about upgrading a TC55 to EMDK version 3.0?

Re: How to determine install EMDK version on TC55

Billie Hecox Jan 27, 2016 8:15 AM (in response to Paul Diston)

Paul, On the TC55, go to Settings > Apps > All, look for a an app named EMDK Service, the verison will be listed on its App Info page.

Once you have installed the EMDK for Android from EMDK For Android Downloads
Run the "Device Runtime Deployment" batch from the Start menu > Symbol EMDK folder.
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- Re: How to determine installed EMDK version on TC55
  
  Paul Diston Apr 17, 2015 8:34 AM (in response to Billie Hecox)
  
  Bill, Thanks for your reply. Unfortunately I don't seem to have the EMDK Service listed.
  
  After running the "Device Runtime Deployment" the device has a EMDKOSUpdateApp v3.0 UP1 application deployed to it and started and the screen shows the following :-
  
  Update Status:
  Update script created
  Connecting to script update script runner service..
  Connected to script runner service
  
  I think I might be missing something, this device hasn't been used for a while so might not be in the correct state however I am keen to get the device upgrade to EMDK 3.0.
  
  What would you recommend?
  
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  - Re: How to determine installed EMDK version on TC55
    
    Pietro Francesco Maggi Apr 17, 2015 8:45 AM (in response to Paul Diston)
    
    Hi Paul,
    you can check to be using an updated BSP and, if you're using a TC55 with the Google Services OS (with Google Map, Google Play Store, etc) you should check to have installed the Enterprise Enabler:
    
    Settings -> About phone -> SW Components
    
    the last voice is Enterprise Mode, the status should be enabled.
    
    If is not, you should install the Enterprise Enabler.
    ~Pietro
    
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    - Re: How to determine installed EMDK version on TC55
      
      Paul Diston Apr 17, 2015 9:11 AM (in response to Pietro Francesco Maggi)
      
      xhf648 rxfn78 Thank you so much, after enabling Enterprise Mode I have now been able to upgrade to 3.0, the EMDK Service now appears and I am now able to run my application which targerts EMDK 3.0.
      
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    - Re: How to determine install EMDK version on TC55
      
      Mike Dimmick Oct 8, 2015 3:36 AM (in response to Pietro Francesco Maggi)
      
      The Enterprise Enabler is no longer available at the link you provided - I just get a blank page in both IE11 and Chrome. Is this software available from anywhere else?
      
      The Integrator Guide says that it's available on the App Gallery on the device, but it doesn't appear there either.
      
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      - Re: How to determine install EMDK version on TC55
        
        Mike Dimmick Oct 13, 2015 2:40 AM (in response to Mike Dimmick)
        
        OK, I've now found it. The Enterprise Enabler package is currently available from the TC55 Update Image v1.74 with GMS (Google Mobile Services) Package page at <https://portal.motorolasolutions.com/Support/US-EN/Resolution?solutionId=94967&productDetailGUID=17bba9494c7a0410VgnVCM1…>.
        
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        Re: How to determine installed EMDK version on TC55
        
        Bao Guo Feb 2, 2017 8:51 AM (in response to Mike Dimmick)
        
        Hi Mike,
        
        The link is not available now. Could you just send me The Enterprise Enabler package? I really need that now.
        
        Thank you!
        
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    - Re: How to determine installed EMDK version on TC55
      
      Bao Guo Feb 2, 2017 10:22 AM (in response to Pietro Francesco Maggi)
      
      Hi Pietro,
      
      The link is not available now. Could you just send me The Enterprise Enabler package? I really need that now.
      
      Thank you!
      
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