PDF417 decoder Missing from DataWedge 3.3 on MC9190

Hi,

 

I setup MC9190's with software on a regular basis but one came through where the DataWedge 3.3 software is not giving me an option to use a PDF417 decoder. I can't figure out how to add this decoder or why it's missing in the first place. I have two other devices of the same model that have DataWedge 3.6 on them and have the PDF417 option available. Does anyone know how to add PDF417 support to DataWedge on the device? I've also tried to find an installer for DataWedge 3.6 online but have been unsuccessful. I'm not sure that would even help but I'm trying anything.

Anonymous (not verified)
Does your device have an

Does your device have an Imager, or a Laser scanner?  If laser, it cannot read 2D so I don't think it would show you the option.

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JOSHUA CAISSIE
I was wondering that too but

I was wondering that too but I'm not sure how to confirm that. It looks identical to the other units I have. Do you know a way to confirm if it's Imager or Laser?

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Anonymous (not verified)
When you pull the trigger to

When you pull the trigger to scan a barcode, if it shows a thin straight red line or possibly just a dot, it is a laser. 

Also, you can look at the part number on the device.

MC9190-G?XXXXXXXXX

If the Question mark field is an A or J, it is laser

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JOSHUA CAISSIE
Thanks Dan. You were right. I

Thanks Dan. You were right. I also got the below response from support to confirm.

The reason you do not see PDF417 listed (or any other 2D barcode type) is because your MC9190-GA has a 1D scan engine and does not support 2D barcode symbologies (such as PDF417).  Their is no way to “add” this barcode type as it is a hardware difference in scan engines (1D vs 2D scan engine). Please let me know if you have any further questions, thank you.

Below is the config matrix which I’ve noted which versions have the 2D scan engine. 

Scanner

MC9190-G?XXXXXXXXX

A

=

SE960 Standard Range Scan Engine

J

=

Lorax Long Range Scan Engine

3

=

SE4500 Blockbuster Imager

5

=

SE4500 Blockbuster Imager with DPM

8

=

SE4500 Blockbuster DL Imager for Driver License

9

=

SE4600 Long Range Imager

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