13 Replies Latest reply on Jul 9, 2015 5:35 AM by Tony Luneburg

    Staging Failed after scanning barcode StageNow

    Fadil Mulalic

      Hello,

       

      I created profiles in StageNow. But when scanning the barcode I get "Staging Failed" after 1 second. I don't know why.

       

      I have created a Profile in StageNow to disable Wifi. When I look in the StageNow logging app I see the following error:

       

      2015-06-22 11:36:44,384 ERROR [main.DecodeBarcode]-[161] Barcode Staging Failed: MX Response = <wap-provisioningdoc><characteristic-error type="Batch" version="0.5" desc=" has not registered with MX Framework yet"><parm name="BatchFileType" value="2"/><parm name="BatchFileAccessMethod" value="3"/><characteristic type="file-details"><parm name="BinFileRequireEncodings" value="0"/><parm name="BinFileData" value="AV/V5gU6IjsVfH7rjtlTBmbLph+8Xk0QtnTRiHZu0q4UYL4LMziR6rTWlpKZ5mO/HYYx3nSpCRAL lmyFoLKVZTRlaefUebM+dN4Sa3CLUCfJFkQAQ7ginm8RiDvUv2mryjFWmoseE7ZwcLVHso8xirRZ LA20bdXkT7BgT0BT2lSrIfXPfMEcDA8MaxLnmXV6g00fYj/joBTckKDtZNSaVte2UPK+VDkvEqBZ bkYJRNofLkL+jRSrZW4XhTt2m9CSV3Hsr2JkfttfH7r0bHPjZQM9yWVq5d450vq7ZOKgsUCVx5IS mo+h6I7nWCINC6Wj4FH51QT7r3q5LrURNRc+8vAhlY9PMp2wc0qjUrBzdSnOcTkLBZBcjZCU/aEj gMA9emyh0ktcUojIr+uWN7tUsWk= "/></characteristic></characteristic-error></wap-provisioningdoc>

      2015-06-22 11:37:23,849 ERROR [main.DecodeBarcode]-[161] Barcode Staging Failed: MX Response = <wap-provisioningdoc><characteristic-error type="Batch" version="0.5" desc=" has not registered with MX Framework yet"><parm name="BatchFileType" value="2"/><parm name="BatchFileAccessMethod" value="3"/><characteristic type="file-details"><parm name="BinFileRequireEncodings" value="0"/><parm name="BinFileData" value="AbfQ3Rf2+cNRDt3gSg1tyalHtVnWlAWAoo5NkD8DrtHiPYoTiPq29r1OYSfVSjrICa/fcIy7Jnp/ 0n5qucV4MOE/YI6Ka7CtIUwFUmm6CTCzFoOFvKthP1aGj6lJaagY5FNdJbPiv8RNco0uN5fOor8O zlTzAMrbmuurbCfVBKyiUqJflb3byQ/0ZCaX1fBCCg== "/></characteristic></characteristic-error></wap-provisioningdoc>

      2015-06-22 11:41:40,202 INFO  [main.DecodeBarcode]-[177] Starting StageNow Client app

      2015-06-22 11:42:10,028 ERROR [main.DecodeBarcode]-[161] Barcode Staging Failed: MX Response = <wap-provisioningdoc><characteristic-error type="Batch" version="0.5" desc=" has not registered with MX Framework yet"><parm name="BatchFileType" value="2"/><parm name="BatchFileAccessMethod" value="3"/><characteristic type="file-details"><parm name="BinFileRequireEncodings" value="0"/><parm name="BinFileData" value="ASUvv40A9Ft9gvdPdmPuieth9knE5VVSS5RUDAT5e4Fy1+sSGrnklOPFaCcmCYOAkYdas0SdwRTv 5zpOEnxdGadshhqQPvua6BgcgA9atRcmWiQtrc+QhTV2VEIvV7BPZS7ZXDsgcjCaTgD6PjimSh46 x+zznHSl4M9VUuNfAbSeQWOxwvjXR6o2DfhzQ2zXhcAItWxWAmV8r8PvsNsNJf3whvjI6aPbY1Re QSi6L2VinU3+zPrHi5AyWNwpSjZT4czsq/5THtq+3xzDCRrGfwXV5wnY4Krxc/LEUej9WJz+dI3L UPW8BbW91j7pRLDOE6iP2gRX6lb8ILsWhF0guF+Bjf5ODNjjy0Lnt9pvkG+Wjl5czpQMd56ywk7C GRWvGhskQNuD2pzhULnrEJe4l0UYunJ4Zx3eq45nCYH8jAGhZKigiNpfxZ0V3av4RFuWezpY21v8 W+h3r8DbfLFMlWb16M7hX5Jzjnhp1dR8FGF+7GNJ1riM425bVxn+YcQcWw== "/></characteristic></characteristic-error></wap-provisioningdoc>

      2015-06-22 11:44:10,333 INFO  [main.DecodeBarcode]-[177] Exit StageNow Client app

      2015-06-22 11:46:52,975 INFO  [main.DecodeBarcode]-[177] Starting StageNow Client app

      2015-06-22 12:04:50,806 ERROR [main.DecodeBarcode]-[161] Barcode Staging Failed: MX Response = <wap-provisioningdoc><characteristic-error type="Batch" version="0.5" desc=" has not registered with MX Framework yet"><parm name="BatchFileType" value="2"/><parm name="BatchFileAccessMethod" value="3"/><characteristic type="file-details"><parm name="BinFileRequireEncodings" value="0"/><parm name="BinFileData" value="AUzFKLx+MkFsdCr7tknDlYkcO6Wv6deQlUBwcomyq0AuBMhvpDmVvFVEgnrVpgD0/Z61KcYvaPnw PpBWq7WdJOUm3776cOudJPNf3F4nbCN0uD04UWaN6Kqa87lTa0+oYMVr4jXXcF/1Ir8BhPPsZfTQ GzriBMEJJ72ft4GBfYBCDyhKrCGrbyOTgN9G451M1QdXTMB9mHfLKFnKrIp9bb01mQDaUaSox6Qm ksHYXvpdzJXAxT8dfJ26yjMxSWuN0TMD1EXaj15WF53By9btUFT17VL8dBvk9mepBGBv3S/lnAsF HG4tgSJXhQRpESi/OJnz8PQXDJ4Oc/I7CYrj8lsyDcXAENeKuQumS3f5KDH3ksAm2lpAtJ01ppLA a0zquC6BovWZnm6yoqfAhU60yBRL3YSSAO4sRuV82YjSXWM9MN2e2UMM7c2zGYlEGeTCsFg4rGI+ w6MP4eMJnhbXacYPnGzJEICHDiOyg1Jyhwsfi5IhpxNF5TvgIFK8zcd9kw== "/></characteristic></characteristic-error></wap-provisioningdoc>

       

      With every barcode I get the same error. 2 weeks ago I had a Zebra Android Seminar and a workshop StageNow and then the staging worked but now I it doesn't.

      Thanks in advance!

       

      Kind Regards,

       

      Fadil

        • Re: Staging Failed after scanning barcode StageNow
          Ian Hatton

          Hi Fadil,

           

          Can you export your profile using the button to the right of the profile name in the All Profiles list and post the exported XML here so that we can try the same profile? Also , are you using an upgraded JellyBean device or a KitKat device (and which model is it)?

            • Re: Staging Failed after scanning barcode StageNow
              Fadil Mulalic

              Hi Ian,

               

              I use TC55 device with the newest Kitkat version 4.4.3 (T55N0KXXVRUEN25202). The device came with Jellybean OS 4.1.2. First I used the file to set the device to factory defaults and then I updated the device with the newest Kitkat version 4.4.3 (Build number 02.52.02-23257).

               

              I exported the Wifi.xml file from the StageNow and the this is the result:

               

              <?xml version="1.0" encoding="utf-8"?>

              <wap-provisioningdoc>

                <!--SettingID=17-->

                <characteristic version="4.1" type="Wi-Fi">

                  <characteristic type="System">

                    <parm name="WiFiAction" value="disable" />

                  </characteristic>

                  <parm name="UseRegulatory" value="0" />

                  <parm name="UseAdvancedOptions" value="0" />

                </characteristic>

              </wap-provisioningdoc>

              <!--{"decisions":[{"answer":"Yes","id":79,"question":"Would you like configuration stored entirely within Barcodes or NFC tags? The StageNow Client will not need to use a Network or contact the Deployment Server.","steps":null,"type":1},{"answer":"Configure using a Setting","id":82,"question":"How would you like to define the configuration?","steps":null,"type":0},{"answer":"No","id":83,"question":"Would you like configuration stored entirely within Barcodes or NFC tags? The StageNow Client will not need to use a Network or contact the Deployment Server.","steps":null,"type":1},{"answer":"No","id":80,"question":"Would you like to Connect to a Network?  The Rapid Deployment Client will use this Network to contact the Deployment Server.","steps":null,"type":2},{"answer":"No","id":81,"question":"Would you like configuration stored on a Deployment Server? The StageNow Client will need to use a Network to contact the Deployment Server.","steps":null,"type":1}],"profile_name":"Wifi","settings":[{"EmbedFileName":"","EmbedFileParmName":"","ID":17,"Name":"_061915_171950_1950","TemplateName":"Wi-Fi","TemplateVersion":"4.1"}],"steps":[{"contents":[{"decision_id":0,"order":0,"parent_decision_id":0,"setting_id":17,"step_id":0}],"index":"1.1.1","parent_decision_id":82,"section":"StageNowConfig"},{"contents":[{"decision_id":82,"order":0,"parent_decision_id":82,"setting_id":0,"step_id":0}],"index":"1.1","parent_decision_id":79,"section":"StageNowConfig"},{"contents":[{"decision_id":83,"order":0,"parent_decision_id":83,"setting_id":0,"step_id":0}],"index":"1.2","parent_decision_id":79,"section":"StageNowConfig"},{"contents":[{"decision_id":79,"order":0,"parent_decision_id":79,"setting_id":0,"step_id":0}],"index":"1","parent_decision_id":0,"section":"StageNowConfig"},{"contents":[{"decision_id":80,"order":0,"parent_decision_id":80,"setting_id":0,"step_id":0}],"index":"1","parent_decision_id":0,"section":"RDConfig"},{"contents":[{"decision_id":81,"order":0,"parent_decision_id":81,"setting_id":0,"step_id":0}],"index":"1","parent_decision_id":0,"section":"Deployment"}],"wdd_name":"XpertConfig"}-->

               

              I created the profile to set the Wifi off on the TC55 device but everytime I get an error "Staging Failed". This happens with every profile (barcode) that I have created.

              Everytime I get the same error in the logging something with MX framwork (BinFileData).

               

              Hope to hear from you.

              Thanks!

               

              Kind Regards,

               

              Fadil

                • Re: Re: Staging Failed after scanning barcode StageNow
                  Ian Hatton

                  Hi Fadil,

                   

                  I imported your profile and generated the attached barcode which works when I test it on a TC55 KK device. I think the issue may be that you need to make a Factory Reset after the KK OS upgrade has been installed in order to get the Mx framework to work. Can you try that on your device and confirm whether this fixes the issue?

                   

                  Best Regards,

                  Ian Hatton

                    • Re: Staging Failed after scanning barcode StageNow
                      Fadil Mulalic

                      Hi Ian,

                       

                      Thanks for your answer. After a Factory Reset the barcode to set Wifi off is working. Thanks

                      I also generated other barcode to disable more setting on the device. Because I want to set more settings on/off at one time with 1 barcode.

                       

                      - Bluetooth Off

                      - NFC Off

                      - Wifi Off

                      - Stylus and finger

                      - Install App from Unknown Sources On

                      - Screen-Lock Timeout Interval (5 minutes)

                       

                      But this time I get Staging Failed. When I look in het logging I see the following:

                       

                      <parm-errorname="Characteristic-Error" value="FileMgr" desc="Query Error"/><parm-error name="Param-Error" value="FILE MANAGER EROOR" desc="FMC Couldn't connect to server = 10.10.10.172 and port = 21, check wifi connection. FMC downloadFTPFile Connecetion is not open"/>

                       

                       

                      This is the result of the XML export:

                       

                      <?xml version="1.0" encoding="utf-8"?>

                      <wap-provisioningdoc>

                        <!--SettingID=19-->

                        <characteristic version="4.3" type="WirelessMgr">

                          <parm name="BluetoothState" value="2" />

                          <parm name="NFCState" value="2" />

                          <parm name="WWANState" value="2" />

                        </characteristic>

                        <!--SettingID=20-->

                        <characteristic version="0.3" type="TouchMgr">

                          <parm name="TouchAction" value="Stylus and Finger" />

                        </characteristic>

                        <!--SettingID=21-->

                        <characteristic version="4.3" type="DevAdmin">

                          <parm name="ScreenLockTimeoutInterval" value="300" />

                          <parm name="UnknownSourcesStatus" value="1" />

                        </characteristic>

                      </wap-provisioningdoc>

                      <!--{"decisions":[{"answer":"No","id":84,"question":"Would you like configuration stored entirely within Barcodes or NFC tags? The StageNow Client will not need to use a Network or contact the Deployment Server.","steps":null,"type":1},{"answer":"No","id":85,"question":"Would you like to Connect to a Network?  The Rapid Deployment Client will use this Network to contact the Deployment Server.","steps":null,"type":2},{"answer":"Yes","id":86,"question":"Would you like configuration stored on a Deployment Server? The StageNow Client will need to use a Network to contact the Deployment Server.","steps":null,"type":1},{"answer":"Configure using a Setting","id":87,"question":"How would you like to define the configuration?","steps":null,"type":0},{"answer":"Yes","id":88,"question":"Would you like configuration stored on a Deployment Server? The StageNow Client will need to use a Network to contact the Deployment Server.","steps":null,"type":1},{"answer":"Configure using a Setting","id":89,"question":"How would you like to define the configuration?","steps":null,"type":0},{"answer":"Yes","id":90,"question":"Would you like configuration stored on a Deployment Server? The StageNow Client will need to use a Network to contact the Deployment Server.","steps":null,"type":1},{"answer":"Configure using a Setting","id":91,"question":"How would you like to define the configuration?","steps":null,"type":0},{"answer":"No","id":92,"question":"Would you like configuration stored on a Deployment Server? The StageNow Client will need to use a Network to contact the Deployment Server.","steps":null,"type":1}],"profile_name":"Wireless_Disable","settings":[{"EmbedFileName":"","EmbedFileParmName":"","ID":19,"Name":"_062415_102506_256","TemplateName":"WirelessMgr","TemplateVersion":"4.3"},{"EmbedFileName":"","EmbedFileParmName":"","ID":20,"Name":"_062415_103059_3059","TemplateName":"TouchMgr","TemplateVersion":"0.3"},{"EmbedFileName":"","EmbedFileParmName":"","ID":21,"Name":"_062415_103555_3555","TemplateName":"DevAdmin","TemplateVersion":"4.3"}],"steps":[{"contents":[{"decision_id":84,"order":0,"parent_decision_id":84,"setting_id":0,"step_id":0}],"index":"1","parent_decision_id":0,"section":"StageNowConfig"},{"contents":[{"decision_id":85,"order":0,"parent_decision_id":85,"setting_id":0,"step_id":0}],"index":"1","parent_decision_id":0,"section":"RDConfig"},{"contents":[{"decision_id":0,"order":0,"parent_decision_id":0,"setting_id":19,"step_id":0}],"index":"1.1.1","parent_decision_id":87,"section":"Deployment"},{"contents":[{"decision_id":87,"order":0,"parent_decision_id":87,"setting_id":0,"step_id":0}],"index":"1.1","parent_decision_id":86,"section":"Deployment"},{"contents":[{"decision_id":0,"order":0,"parent_decision_id":0,"setting_id":20,"step_id":0}],"index":"1.2.1.1","parent_decision_id":89,"section":"Deployment"},{"contents":[{"decision_id":89,"order":0,"parent_decision_id":89,"setting_id":0,"step_id":0}],"index":"1.2.1","parent_decision_id":88,"section":"Deployment"},{"contents":[{"decision_id":0,"order":0,"parent_decision_id":0,"setting_id":21,"step_id":0}],"index":"1.2.2.1.1","parent_decision_id":91,"section":"Deployment"},{"contents":[{"decision_id":91,"order":0,"parent_decision_id":91,"setting_id":0,"step_id":0}],"index":"1.2.2.1","parent_decision_id":90,"section":"Deployment"},{"contents":[{"decision_id":92,"order":0,"parent_decision_id":92,"setting_id":0,"step_id":0}],"index":"1.2.2.2","parent_decision_id":90,"section":"Deployment"},{"contents":[{"decision_id":90,"order":0,"parent_decision_id":90,"setting_id":0,"step_id":0}],"index":"1.2.2","parent_decision_id":88,"section":"Deployment"},{"contents":[{"decision_id":88,"order":0,"parent_decision_id":88,"setting_id":0,"step_id":0}],"index":"1.2","parent_decision_id":86,"section":"Deployment"},{"contents":[{"decision_id":86,"order":0,"parent_decision_id":86,"setting_id":0,"step_id":0}],"index":"1","parent_decision_id":0,"section":"Deployment"}],"wdd_name":"XpertConfig"}-->

                       

                      Hope to hear from you.

                      Thank you!~

                       

                      Best Regards,

                       

                      Fadil

                • Re: Staging Failed after scanning barcode StageNow
                  Tony Luneburg

                  Hello,

                   

                  I have an issues with StageNow on my MC40 with KitKat.

                  I migrated LollyPop to KitKat.

                   

                  Error in the StageNow log after scanning several QR-Codes is: MxFrameworkService: Not allowed to access MXMF, CSP Manager is not ready.

                   

                  I like to do a factory reset, however I do not have the .zip file to do this. (I have if for LollyPop)

                  Can you help?

                   

                  thanks,

                  • Re: Staging Failed after scanning barcode StageNow
                    Tony Luneburg

                    Hello,

                    thanks for your message.

                     

                    I use an MC40 not a T55.

                    Do you know if there is also a factory reset file for the MC40 KitKat?

                     

                    Thanks.