"Unfortunately, Firmware Update App has stopped"

// Expert user has replied.
T Thomas Panariello 2 years 11 months ago
6 5 0

I get this error message when I attempt to run the FirmwareUpdateActivity.apk after upgrading my device to 061615. Anybody else seeing this?

Please register or login to post a reply

5 Replies

D David Singer

Folks,

Not sure what to say... When in doubt, do a Factory Reset and then try and run the APK.

David

T Thomas Panariello

David, I have tried running a EnterpriseReset, FactoryReset, and FullFactoryReset. I continue to get the error whenever attempting to run the APK.

Has the upgrade procedure and this APK, been tested on rev A and B devices?

D David Singer

Tom and team,

I thought my instructions say the Scanner FW Update APK was ONLY for Rev C.

Yep... just checked... for Rev C Only.

That would do it.

David

D David Fischer

I did not and have not seen this and have run it a couple times now. I know we were just told we no longer had to disable DataWedge before running the APK but did you stop it before running the APK?

T Thomas Panariello

Yes, I followed the update procedures that David Singer posted. I'm disabling DataWedge before running the APK. The device successfully upgraded to 061615 but I'm not able to run the apk...

CONTACT
Can’t find what you’re looking for?