Good morning Roger,
Which OS variant is present on your WAP4 unit
» Windows CE 6.0
» Windows Embedded Hand-Held 6.5.3 (WEH)
If WEH, can you please confirm/deny you also installed its matching Add-On CAB file ?
Additionally, can you please provide us a copy of your device system properties?
See the « Creating a System Properties file » article for more details.
The OS is Windows CE 6.0. Attached is the system property file. On future responses please include Jerry Black as well who I have added to this email thread.
Jerry – This is the system property file you sent to Lana a couple of days ago.
504 Mill Shoals Church Rd.
Royston, GA 30662
Office: 888-443-2888 | Cell: 678-982-3826 | Fax: 706-245-0653
Good afternoon Roger,
Thank you for the prompt follow up and for - once again - sharing your device system properties.
Indeed, as I responded to your post yesterday, I did not realize you had already engaged our Help Desk.
Sorry about that :0(
I will therefore let our Help Desk analysts pursue this matter with you.
Reference: case 3323852
I do thank you for your attention.