The technical department of a partner of ours have some problems with the FX9500 and the SNMP connections could you help us?
We have a question about Motorola's Fixed RFID reader (now Zebra) FX 9500. We are trying to use SNMP service (SNMPv2c) to inquire some status information using supported MIB (RFC1213). With other reader like XR-480, we are able to ask about their status, but FX9500 responds with a timeout error. This timeout error could be because a wrong community for read operations or a problem with the service. We use public and 161 as default community and SNMP port.
Our FX 9500, has the following firmware installed:
- Upgrade Firmware: Current Firmware version: 220.127.116.113
- LLRP Component Firmware: Current Component version: 18.104.22.1684
- RM Server Firmware: Current Component version: 22.214.171.124
We have some questions about it:
- Is there a problem between any service that prevents the correct functionality of the SNMP service?
- Do we need a new firmware that enables this feature/service?
- Is there a new firmware for the FX9500/XR480 that supports the EPCglobal standard RM MIB, and/or Zebra custom MIB?
Thank you in advance for your kindly support.