Backwards feed in zebra ZD410 printer.

Hello, i'm new user of this forum. Problem is - there is a gap between a printer and cover of kiosk where printer is mounted. What i'm trying to achive is:

1) After printing ticket - feed some of label to "close" the gap between printer and cover (10-15 mm). This would be done in this way for easy tear-off tickets.

2) Before printing ticket - i need to "feed backwards" this 10-15 mm to get all space on ticket i need.

 

Is it possible ? Can u tell me how to do it or tell where can i find answer ?
Thanks a lot for help in advance!