2 Replies Latest reply on Mar 18, 2016 3:42 AM by Valery Sherman

    MRZ is recognized only upside down

    Valery Sherman



      On my TC75 the MRZ is decoded only when the passport page is presented upside down in front of the scanner window.

      The default TravelDoc template is used with the standard demo app


      Demo app version: 2.4,  SimulScanEngine: 1.9.1

      OS 11-04-00-MV


      Checked on another unit with freshly installed OS - the same...

      What can be the reason?