TC70 Install Failed/ No Access to Fastboot

I have an issue where the GA1 to GA2 install failed and left the device in a limbo state. On boot it informs me that encryption failed and must reboot and loops to this screen infinitely. I can boot in to recovery however when I attempt to re-run it fails again. Assuming the file could have been corrupted I attempt to adb push however it returns No such file or directory for storage/sdcard0 or storage/sdcard1. I then attempt to run adb shell which returns exec '/system/bin/sh' failed: No such file or directory. Again no luck I then attempted to open the full upgrade zip and pull the recovery.img this leads to a issue with bootload being locked. Is it possible to unlock the bootloader or use fastboot on the TC70?

 

Thanks,

Robert

Anonymous (not verified)
Hello Robert, Sorry for the

Hello Robert, Sorry for the delayed response. It is possible to use fastboot, but I don't think the fastboot images are made public. Please contact the Zebra support if you are still having this issue. They should be able to walk you trough recovering your device.

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