Can you tell me the part number or SKU of you MZ320?
Also, what firmware version is on it?
Thank you for your reply.
The part number is: M3E-0UB00010-00
The firmware version is S3MZ9510
Thank you for the information, Zeynep.
Try upgrading the firmware on the printer to SHSMZ11z52.
It can be downloaded here.
See if that helps the issue.
Also, have you developed your Android application using the LINK OS SDK?
If not, give it a try.
Although its not listed on the wepage, the MZ320 is supported by the LINK OS SDK.
Hope this helps.
Thank you for advices.
I tried to upgrade the firmware but it didn't solve my problem.
We advice to use Zebra MZ320 printer to our customers who use our android application, but some of them are using different printers. Therefore we can not use that SDK.
I want to add this: We print two different forms in our application. These two forms use same codes when they are printed. However, we see this problem only one of these forms. When we couldn't get output of this form, we try to print the second form. In this time, we expect the output of the second form because of print that one, but we get the first form's output which is we print previously.
Can you please provide samples of the forms you are sending to the printer?