I have a TC55 device with EHS running in Enterprise Home Screen mode but every time the device re-boots, the icons are missing from the user screen until I either login as admin mode or select the app icon size. Please advise what I should change in order to ensure the icons are always visible after a re-boot.
EHS app icons not visible after re-boot of TC55. |
2 Replies
We are having similar issues with our EHS setup. But it doesn't usually happen on re-boot, but at more random points. The icons go missing and the only way to get them back is if we update the icon size or login as admin. Also, there have been cases where only the camera icon goes missing and the others remain, but then it will re-appear when updating the icon size.
I'm using EHS version 3.1 on Android Oreo on Zebra TC77.
Hi David, sorry for the delayed response. Are you still dealing with this issue? I'm a bit confused by the description, have you added icons to the user screen?