I have a TC8000 unit on loan right now and have been trying to get Simulscan to work for me. Scanning the built in example templates is almost instantaneous but when trying to create my own (a simple mocked up POD form) the scanner won't pick it up.
I've followed the written and video instructions, chosen 3 key fields for form recognition but it never seems to get it. I've compared my template to one of the example ones but there don't appear to be any settings I'm missing. It seems to recognise it, flicker in and out of 'capturing - hold still' then sometimes it will grab it and get stuck on the 'capturing' text then time out.
Are there some other requirements I've not accounted for in the form itself? And when I load an image in and it asks to set the area to look at, should i be letting the whole sheet be included or cropping as close as I can to the form area on the sheet? I've tried both and it doesn't seem to make a difference.
I've attached an example of the POD I've made and the template builder.