why doesn't your software load images on to the printer correctly?

\ZEBRA GC420d BARCODE PRINTER

DRIVER VERSION: 5.1.07.6290

ZEBRA SETUP UTILITIES: v1.1.9.1192

ZebraDesigner Fonts and Graphics Downloader: 3.1.1 build 9355

 

 

I am attempting to print stored images using

 

GG10,10,"SEAL"

 

where "SEAL" is the name of the graphic.

 

sending

 

GI

 

to the printer results in an output similar to

 

Graphics information:

SEAL

Graphic memory left: 6224K

 

I have tried loading graphics onto a "Memory Card" and "Downloading" those images from your "ZebraDesigner Fonts and Graphics Downloader".

This application displays the files and indicates they are "Downloaded" (via the red check mark).  Additionally it will print the graphic out on the printer.  However after "Downloading" (to both the flash and DRAM) the printer does not indicate that there are any graphics loaded on it when queried with the "GI" command.

 

What is the process for loading graphics onto and printing them from this printer?

Anonymous (not verified)
Hi William,The first thing I

Hi William,

The first thing I would look at the the printer driver you are using with the Downloader tool.  Make sure your driver has the "GC420d (EPL)", rather than just "GC420d".  Otherwise the application will default to use the ZPL graphic conversion instead of the EPL one that you are wanting to use in your format. 

Robin

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William Jones
Robin,Thank you for the

Robin,

Thank you for the response.

below are the driver details that seem relevant.

Device Description:

ZDesigner GC420d (EPL)

Driver Version:

5.1.7.6290

Driver Key:

{4d36e979-e325-11ce-bfc1-08002be10318}\0002

As best I can tell the driver is set for EPL.

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William Jones
I have replied to this.Did

I have replied to this.

Did you receive my email?

Do you have an answer?

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Anonymous (not verified)
Hi William, I have been

Hi William,

I have been checking on a couple of things.  The first is that the Zebra Setup Utilities "Fonts and Graphics Downloader" application does not support downloading graphics over EPL.  If you verify the "printer selection" as the EPL printer driver, you will see no option to add graphics to the memory card within the tool. 

There are several ways to load graphics in EPL. 

First is you can use ZebraDesigner Basic Barcode Label Software | Zebra .  This application allows you to write a graphic to the image buffer directly (GW command) by clicking "Print to file".  "Export to printer" generates the GM/GG commands for store/recall.

Another option is that EPL uses PCX as a standard image file format, so you can use any standard image tool (Photoshop, GIMP, etc) to export your image to a PCX format.  Load it in the printer by adding the GM EPL command as a file header. 

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William Jones
I have added the graphic to

I have added the graphic to the printer using the EPL command

GM""

no image is printed, one label is fed....

I honestly do not need to load graphics via your software but as part of my troubleshooting of our code I first went down the path of verifying that the printer supported the functions via your tools....

I am noting that in your reply you state:

"I have been checking on a couple of things. The first is that the Zebra Setup Utilities "Fonts and Graphics Downloader" application does not support downloading graphics over EPL. If you verify the "printer selection" as the EPL printer driver, you will see no option to add graphics to the memory card within the tool"

I had noticed that the application (at first) would not allow graphics to be loaded. However by selecting a configuration option on the driver (I believe it was something like "Allow Direct Graphics" or some such thing but I can't confirm it because the property sheet layout was different the next time I pulled it up...) I was able to configure the memory storage for the printer and the download application then gave me options to load graphics.....

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Anonymous (not verified)
Hi William,I talked with the

Hi William,

I talked with the product team about the Downloader and their statement is that we don't support EPL graphics in that tool. 

Could you show a little more of your EPL output?  We can't help you troubleshoot with what you have here. 

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William Jones
GK"SEAL"GK"SEAL"GM"SEAL"1793

GK"SEAL"

GK"SEAL"

GM"SEAL"1793

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N

GG10.10."SEAL"

P1

===> at this point the printer feeds 1 label.

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Anonymous (not verified)
Hi William,I got the attached

Hi William,

I got the attached file to print a partial image.  This file is, I believe exactly what you posted but I shifted the horizontal position a little.

Keep in mind the label size.  If the printer thinks you have 4" wide labels, but you have 3" labels inside, you may not see that the image printed off the side of the label.

I'm still working on getting it to print the entire image.  If I send the GM command, then the pcx file, then the print (N -> GG -> P1) It prints the entire thing.

Let me know if this helps

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William Jones
I did try printing it at

I did try printing it at various locations with no success....

I also managed to get a partial print out but only once....

Maybe a better approach is this: I don't care about EPL either.

1) I have an application that prints labels.

2) I want to load graphics to the printer and be able to send a command to the printer to output a graphic at a position (along with other things to print out)

What is Zebra's recommended method to accomplish this (details are always helpful and appreciated)

Thank you in advance.

p.s. I am out of the office till Monday so don't expect a response back on Thursday or Friday.

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