0 Replies Latest reply on Oct 15, 2016 6:29 PM by Sean Manalili

    Core Scanner application error when connecting LS2208

    Sean Manalili

      I've configured LS2208 as IBM Hand-Held USB dervice. Everytime I connect the device to the computer, Core Scanner crashes based on the Application error in the Windows Logs.

       

      Faulting application name: CoreScanner.exe, version: 3.0.4.0, time stamp: 0x56f8ced7

      Faulting module name: IBMHIDTrans.dll, version: 3.0.4.0, time stamp: 0x56f8ceb4

      Exception code: 0xc0000005

      Fault offset: 0x000000000001b9f9

      Faulting process id: 0x2c0c

      Faulting application start time: 0x01d2274b60f2fee4

      Faulting application path: C:\Program Files\Zebra Technologies\Barcode Scanners\Common\CoreScanner.exe

      Faulting module path: C:\Program Files\Zebra Technologies\Barcode Scanners\Common\IBMHIDTrans.dll

      Report Id: c40ba72e-9046-4e02-a1b8-cb2f1ef7eb62

      Faulting package full name:

      Faulting package-relative application ID:

       

       

      I think this is the reason why the scanner could not be detected by the 123Scan application. I've tried doing the same in the following environment: Windows XP x86, Windows 7 x86 and Windows 10 x64 and the same error happens.

       

      The model of the scanner is LS2208-SR20007R-UR which was manufactured on 05Jan16.

       

      Thank you in advance for the help.