2 Replies Latest reply on Oct 19, 2016 9:31 PM by Fed Au

    uploaded arial ms unicode font to qnl printer but unable to print chinese characters in utf-8 encoding with control code ^CI28.

    Fed Au

      Hi,

       

      Trying to print lable with Chinese character on QLN320 printer. Have already set ^CI28 for UTF-8 encoding also uploaded the Arial MS Unicode font to the printer but no luck. Below is the sample of the zpl command extract from the host system.

       

      ^XA^LH0,0^CI28^CWR,E:ARI000.TTF^FT207,307^A0N,42,42^FDNZMP全脂奶粉^FS^FT38,57^A0N,42,42^FDTag:^FS^FT38,235^A0N,42,42^FDSKU:^FS^FT207,235^A0N,42,42^FD1166001^FS^FT207,57^A0N,42,42^FDK322551^FS^FT38,307^A0N,42,42^FD描述:^FS^FO38,76^A0N,42,42^BCN,105,N^FDK322551^FS^XZ

       

      All Chinese characters becomes garbage characters on the print out.

       

      Regards,

      Fed

        • Re: uploaded arial ms unicode font to qnl printer but unable to print chinese characters in utf-8 encoding with control code ^CI28.
          Robin West

          This is a simple mistake. In the ^CW command you specify the font identifier to be 'R'.  When you are placing your text, you are still using font identifier '0'.  It is not using the Arial font you downloaded.  Just change all the ^A0N commands to ^ARN and it works, or change to ^CW0,ARI000.TTF.  I tried it and it prints the correct characters.

          -Robin

            • Re: uploaded arial ms unicode font to qnl printer but unable to print chinese characters in utf-8 encoding with control code ^CI28.
              Fed Au

              Hi Robin,

               

              Thanks for your advise on the topics!

               

              It was found out that the host system did not translate the control code

              properly and now it is fixed. However we are still struggling with the

              print out with garbage characters...

               

              Below is the revised print file extracted from the host system, ^CW

              command and the font identifier is now synchronized.

               

              XALH0,0CI28CWR,E:ARI000.TTFFT207,307ARN,42,42^FDNZMP全脂?粉

              FSFT38,57ARN,42,42FDTag:FSFT38,235ARN,42,42FDSKU:FSFT207,235ARN,42,42FD1166001FSFT207,57ARN,42,42FDTAG20161008002FSFT38,307ARN,42,42FD

              描述:FSFO38,76ARN,42,42BCN,105,NFDTAG20161008002FS^XZ

               

               

               

              Arial MS Unicode was uploaded to the printer using Zebra Font Downloader.

               

               

               

              Result of the printout

               

               

               

              Would be appreciated if you could point us to the solution to fix the

              issue.

               

               

              Thanks & Regards,

               

              Fed Au

              Project Manager, Business Systems

               

              Hellmann Worldwide Logistics Ltd.

              Unit 2, G/F, BLK A, Tonic Industrial Center, 26 Kai Cheung Road, Kowloon

              Bay, Kowloon

              Hong Kong Hong Kong

              Phone:  +852 3626 8000

              Fax:  +852 2796 7303

              Direct:  +852 3626 8028

              Direct Fax:  +852 3626 8444

              Email:  fdau@hellmann.com

              Web:  www.hellmann.com / www.hellmann.net

               

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