1 Reply Latest reply on Aug 21, 2017 7:12 AM by Tharindu Sanjeewa Rathnathunga

Scanner SDK\Sample Applications\src\SampleApp_CSharp - Do not see the scanner

Yuri Litvinov Aug 10, 2017 1:04 AM

Our large company Ozon from Russia has a desire to use your scanners.

We connected the scanner to USB, but the SDK does not see it.
I'm attaching an image for help.

Re: Scanner SDK\Sample Applications\src\SampleApp_CSharp - Do not see the scanner

Tharindu Sanjeewa Rathnathunga Aug 21, 2017 7:12 AM (in response to Yuri Litvinov)

Hi Yuri,
Your scanner configured as a CDC scanner which is a communication protocol that scanner sdk does not enumerate (scanner sdk supports switching scanner from/into CDC). Please scan SNAPI barcode in your product QRG/PRG from the scanner to enumerate from SDK.
Hope this helps.
Thanks.
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