First, make sure DataWedge is not active and is not turning the scanner on. Only one app can talk to the scanner at at time.
For these devices the scanner must be in presentation mode, but below sounds like this is already set in the scanner driver. So I think the part you are probably missing is EB.Barcode.start() as noted below. Most of our devices have a hardware scanner trigger, this device does not, so in addition to enabling the scanner, you also have to trigger it.
- Constant: EB.Barcode.AIMTYPE_PRESENTATION - String: presentation Provided to support Kiosk devices. The scanner illuminates when movement is detected in the range of the scanner window. In order to use this mode the scanner must be initiated with a softscan using the EB.Barcode.start() method and again after each decode. The device must be equipped with a sensor to detect movement to use presentation mode. MK31XX devices come with presentation mode pre-enabled in the scanner driver and the aimType cannot be modified for these devices.
thank you very much Daniel for your kind support
On Mon, Sep 25, 2017 at 2:39 PM, Daniel Silva <