Problem changing configuration settings using  Zebra Setup Utility.

Hi,

 

I'm having a problem saving changes to the Configuration settings for a printer.  I have connected via USB.  I'm using Using the Zebra Setup Utility to configure the printer settings.

 

When I use the utility to change a value such as Label Height it appears to have nbo effect.  I print out the configuration information before, make the change, print it out after and the result is the same.

 

I'm just wondering if I'm missing anything.

 

The Printer in question is a RW420 which I am aware is discontinued.  The issue is more abbout how settings like this should be changed using the utility

 

I have following the instructions in this guide:

Zebra Setup Utilities -- Configuring Printer Settings

 

and as I mentioned there appears to be no change.

 

 

 

Thanks