0 Replies Latest reply on Jan 16, 2018 8:59 PM by Swateja More

    Re: Case Update: Case 03738268: Software Development for embedded SDK [ ref:_00Di0KxK7._5000H12Vn [ ref:_00Di0KxK7._5000H12Vn8Q:ref ]

    Swateja More

      Hello Sir,

       

       

          The issue is already resolved, Thanks for your coordination.

       

       

          Thank You.

       

       

      -


      With Warm Regards

      Swateja More | Software Engineer - Product Management.

      (T) +91-22 30234313

      Web: www.intellicon.in <http://www.intellicon.in/> | Email:

      swatejam@intellicon.in | Connect with us on facebook

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      -


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      On 17-01-2018 07:38, Zebra Tech Support APAC wrote:

      Hello Swateja,

       

      Good day.

       

      Any updates?

       

      Thank you.

       

      Best Regards,

       

      FOONG KUIN YOW

      Zebra Technical Support

      Zebra Technologies Asia Pacific

      www.zebra.com

      --------------- Original Message ---------------

      From: Zebra Tech Support APAC

      Sent: 1/16/2018 11:39 AM

      To: swatejam@intellicon.in; sanjaynare@zebra.com;

      discussions-community-technologies-advanceddatacapture@motorola-dev-v8.hosted.jivesoftware.com

      Cc: shridhar@zebra.com; jteh2@zebra.com; himanshus@intellicon.in;

      ksanjay@intellicon.in; anupamc@intellicon.in

      Subject: Case Update: Case 03738268: Software Development for

      embedded SDK

       

      [Inline image URL :

      https://zebra.my.salesforce.com/servlet/servlet.ImageServer?id=015i000000BdYpu&oid=00Di0000000KxK7]

       

      >

      Please do not modify the subject when responding to this email

      _

      _

      The tracking number links your response to the case, modifying the

      subject may delay response

       

      Case Number: 03738268

      Case Subject: Software Development for embedded SDK

      __________________________________________________________________________________

      Hello Swateja,

       

      Good day.

       

      Your case has been escalated to APAC Application Support and I will

      assist you.

       

      Please download v1.2.3 which is supported FX9600

      Zebra FXSeries Embedded SDK Installer.msi.zip

      https://www.zebra.com/us/en/support-downloads/software/developer-tools/fx-series-sdk.html

       

      Are you following the FX installation guide to install the

      codesourcery and Embedded SDK?

      FX Series Embedded SDK Installation Guide

      https://www.zebra.com/content/dam/zebra_new_ia/en-us/manuals/rfid/fx%20series%20embedded%20sdk-ig-en.pdf

       

      FX Series Embedded SDK Programmer's Guide

      https://www.zebra.com/content/dam/zebra_new_ia/en-us/manuals/rfid/fx%20series%20embedded%20sdk-pg-en.pdf

       

      FX7500 Embedded SDK Sample Applications User Guide

      https://www.zebra.com/content/dam/zebra_new_ia/en-us/manuals/rfid/fx%20rfid%20reader%20series%20embedded%20sdk-sample%20app%20guide-en.pdf

       

      I have attached a screenshot from my laptop, could you check your

      codesourcery environment to confirm is that same?

       

      Thank you.

      Best Regards,

       

      FOONG KUIN YOW

      Zebra Technical Support

      Zebra Technologies Asia Pacific

      www.zebra.com <http://www.zebra.com/>

      __________________________________________________________________________________

      ------------------------------

      From: apac.ts@zebra.com

      Sent: 1/16/2018 10:50 AM

      To:

      swatejam@intellicon.in;sanjaynare@zebra.com;discussions-community-technologies-advanceddatacapture@motorola-dev-v8.hosted.jivesoftware.com

      Cc:

      shridhar@zebra.com;jteh2@zebra.com;himanshus@intellicon.in;ksanjay@intellicon.in;anupamc@intellicon.in

      Subject: Re: Case 03738268: Re: FX9600 - Embaded

      Hi All, Sorry for the late reply, I will get my application support

      look into it and provide advise to you.Thank youBest RegardsEddy

      TehZebra Tech Support--------------- Original Message

      ---------------From: Intellicon - Swateja More

      Sent: 12/29/2017 7:24 PMTo: apac.ts@zebra.com;

      discussions-community-technologies-advanceddatacapture@motorola-dev-v8.hosted.jivesoftware.com;

      sanjaynare@zebra.comCc: himanshus@intellicon.in; shridhar@zebra.com;

      ksanjay@intellicon.in; anupamc@intellicon.in; jteh2@zebra.comSubject:

      Re: Case 03738268: Re: FX9600 - Embaded

       

      >

       

      Hi,

       

      >

          We are going to

      develop an embedded C application for FX9600 RFID Reader,

          Actually i don't

      have any idea, please guide me regarding this

       

      >

       

          Following:

       

      >

          1.        What

      is the problem

      description?

          Ans:    As I say that we are starting to develop

      an Embedded C application for FX9600 RFID Reader, Now whenever

      we are going to build my project it will show build error on

      console as "arm-none-linux-gnueabi-gcc

      not found in path".

       

      >

       

          2.        What is the expected

      behavior?

       

          Ans:    Application should build and compiled

      without error and should run. Also guide regarding "C Build

      Path" Configuration in Eclipse

       

      >

       

          3.        Which device(s) has (have) the

      problem? (full model numbers, accessories being used, cradles,

      cable,

      etc.)

          Ans:    We are using FX9600 RFID Reader but

      there is no any problem with device

       

      >

       

          4.        How many devices are

      affected? Out of how many units? (failure

      rate)

          Ans:    NA

       

      >

          5.        Are there any other devices

      not affected?

          Ans:    NA

       

      >

          6.        Are there any other symptoms

      seen that may be related to this

      issue?

       

          Ans:    NA

       

      >

          7.        When did the problem first occur?

          Ans:    NA

       

      >

       

          8.        Did the issue appear after a

      change? Which

      change?

          Ans:    NA

       

      >

       

          9.        Provide details of the

      affected devices? (versions of OEM, Fusion, firmware,

      applications,

      etc.)

          Ans:    NA

       

      >

          10.      Provide evidence of the

      problem? (screenshots, logs, tech dumps, configuration files,

      etc.)?

          Ans:    Please refer "arm-none-linux-gnueabi-gcc

      PathNotFound.png"

       

      >

       

          11.      Provide reproduction steps

      and any configuration/installation files needed to reproduce?

          Ans:    Please refer "FX9600 - RFID

      Reader.rar"

       

      >

      >

      >

       

          We are new to the C Embedded programming, For

      development we are using Motorola FX7500 Embedded SDK and

      Installing Mentor Graphics CodeSourcery Lite Version 4.4-290

      (Compiler)         also Setting CodeSourcery Lite Environment

      Variable (In System ->Control Panel -> System and Security

      -> System -> Environment Variable),need help to run

      program properly

       

      >

          Please do the needful

       

      >

      >

       

      With Warm Regards

      Swateja More | Software Engineer - Product Management.

      (T) +91-22 30234313

      Web: www.intellicon.in |

      Email: swatejam@intellicon.in | Connect with us on

      facebook | Lifesize Cloud Trial

      Version

       

      >

      intellicon

       

      Automatic

      Data Capture/Enterprise

      Communication/Security

      & Surveillance/System & AV Integration

       

      Ahmedabad | Bangalore | Baroda | Bhopal | Chennai |

      Gandhinagar | Kolkata | Mumbai | New Delhi | Pune

       

      >

       Please consider the environment before

      printing this emailCONFIDENTIAL

      The information in this email is confidential and is

      intended for use of the named recipient. Retention,

      distribution, copying of the contents is strictly

      prohibited if you are not the intended recipient. If you

      receive this email in error, we request you to please

      notify the sender immediately by return email and then

      delete the email.

       

      On 29-12-2017 13:38, Zebra Tech Support

      APAC wrote:

       

      >

      >

       

      [Inline image URL :

      https://zebra.my.salesforce.com/servlet/servlet.ImageServer?id=015i000000BdYpu&oid=00Di0000000KxK7]

       

      Please do not modify the subject

      when responding to this email

       

      >

      The

      tracking number links your response to the

      case, modifying the subject may delay

      response

       

      >

      Case Number: 03738268

      Case Subject: Re: FX9600 - Embaded

      __________________________________________________________________________________

       

      Hello Customer,

       

      >

       

      Thank you for contacting the

      Zebra Technical Support. This message is

      to confirm that we have received your

      request and have opened a case for your

      issue.

       

      >

       

      In order

      for us to provide a quicker and more

      accurate response to your inquiry please

      review the following list of questions

      and provide any additional information

      (if not already provided in your initial

      email).

      1.        What

      is the problem

      description?

      2.        What is the expected

      behavior?

      3.        Which device(s) has (have) the

      problem? (full model numbers,

      accessories being used, cradles, cable,

      etc.)

      4.        How many devices are

      affected? Out of how many units?

      (failure

      rate)

      5.        Are there any other devices

      not affected?

      6.        Are there any other symptoms

      seen that may be related to this

      issue?

      7.        When did the problem first

      occur?

      8.        Did the issue appear after a

      change? Which

      change?

      9.        Provide details of the

      affected devices? (versions of OEM,

      Fusion, firmware, applications,

      etc.)

      10.        Provide evidence of the

      problem? (screenshots, logs, tech dumps,

      configuration files,

      etc.)?

      11.        Provide reproduction steps

      and any configuration/installation files

      needed to reproduce?

       

      >

      >

      >

       

      Best Regards,

       

      >

      Eddy Teh Ji Juan

      Zebra Technical Support

      Zebra Technologies Asia Pacific

      www.zebra.com

       

      >

      __________________________________________________________________________________

       

      >

      >

      >

      >

      >

      >

       

      APAC Service

      Enterprise, Customer Specialist

      ZEBRA TECHNOLOGIES ASIA PACIFIC PTE LTD

       

      >

      ------------------------------

      From: swatejam@intellicon.in

      Sent: 12/29/2017 7:24 PM

      To:

      apac.ts@zebra.com;discussions-community-technologies-advanceddatacapture@motorola-dev-v8.hosted.jivesoftware.com;sanjaynare@zebra.com

      Cc:

      himanshus@intellicon.in;shridhar@zebra.com;ksanjay@intellicon.in;anupamc@intellicon.in;jteh2@zebra.com

      Subject: Re: Case 03738268: Re: FX9600 - Embaded

      Hi,

       

      >

          We are going to develop an embedded C application for FX9600 RFID

      Reader,

       

          Actually i don't have any idea, please guide me regarding this

       

      >

          Following:

       

      >

          1.        What is the problem description?

       

          Ans:    As I say that we are starting to develop an Embedded C

      application for FX9600 RFID Reader, Now whenever we are going to build

      my project it will show build error on console as

            "arm-none-linux-gnueabi-gcc not found in path".

       

      >

          2.        What is the expected behavior?

       

          Ans:    Application should build and compiled without error and

      should run. Also guide regarding "C Build Path" Configuration in Eclipse

       

      >

          3.        Which device(s) has (have) the problem? (full model

      numbers, accessories being used, cradles, cable, etc.)

       

          Ans:    We are using FX9600 RFID Reader but there is no any problem

      with device

       

      >

          4.        How many devices are affected? Out of how many units?

      (failure rate)

       

          Ans:    NA

       

      >

          5.        Are there any other devices not affected?

       

          Ans:    NA

       

      >

          6.        Are there any other symptoms seen that may be related to

      this issue?

       

          Ans:    NA

       

      >

          7.        When did the problem first occur?

       

          Ans:    NA

       

      >

          8.        Did the issue appear after a change? Which change?

       

          Ans:    NA

       

      >

          9.        Provide details of the affected devices? (versions of

      OEM, Fusion, firmware, applications, etc.)

       

          Ans:    NA

       

      >

          10.      Provide evidence of the problem? (screenshots, logs, tech

      dumps, configuration files, etc.)?

       

          Ans:    Please refer "arm-none-linux-gnueabi-gcc PathNotFound.png"

       

      >

          11.      Provide reproduction steps and any

      configuration/installation files needed to reproduce?

       

          Ans: Please refer "FX9600 - RFID Reader.rar"

       

      >

      >

          We are new to the C Embedded programming, For development we are

      using Motorola FX7500 Embedded SDK and Installing Mentor Graphics

      CodeSourcery Lite Version 4.4-290 (Compiler)         also Setting

      CodeSourcery Lite Environment Variable (In System ->Control Panel ->

      System and Security -> System -> Environment Variable),need help to run

      program properly

       

      >

          Please do the needful

       

      >

      ------------------------------------------------------------------------

      With Warm Regards

      Swateja More | Software Engineer - Product Management.

      (T) +91-22 30234313

      Web: www.intellicon.in

      <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.intellicon.in_&d=DwIDaQ&c=Qwsh1H-X9ypOoLLEcAIltQ&r=iUekvLixPGTW4dVxOBfLlUXnjT-PIkx1ECW8kQKqW14&m=sEyJVO8wtubPf-Eo8xflsKWkOSxapUBO2PK-deCTdOw&s=C8ft94ElcZvBgIowmjkeepgkuvbkLGy6QkO5PPDd1CY&e=>

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      ------------------------------------------------------------------------

      Please consider the environment before printing this email

      CONFIDENTIAL

      The information in this email is confidential and is intended for use of

      the named recipient. Retention, distribution, copying of the contents is

      strictly prohibited if you are not the intended recipient. If you

      receive this email in error, we request you to please notify the sender

      immediately by return email and then delete the email.

       

      On 29-12-2017 13:38, Zebra Tech Support APAC wrote:

       

      Please do not modify the subject when responding to this email

      _

      _

      The tracking number links your response to the case, modifying the

      subject may delay response

       

      Case Number: 03738268

      Case Subject: Re: FX9600 - Embaded

       

      __________________________________________________________________________________

      Hello Customer,

       

      Thank you for contacting the Zebra Technical Support. This message is

      to confirm that we have received your request and have opened a case

      for your issue.

       

      In order for us to provide a quicker and more accurate response to

      your inquiry please review the following list of questions and provide

      any additional information (if not already provided in your initial

      email).

       

      1.        What is the problem description?

      2.        What is the expected behavior?

      3.        Which device(s) has (have) the problem? (full model numbers,

      accessories being used, cradles, cable, etc.)

      4.        How many devices are affected? Out of how many units?

      (failure rate)

      5.        Are there any other devices not affected?

      6.        Are there any other symptoms seen that may be related to

      this issue?

      7.        When did the problem first occur?

      8.        Did the issue appear after a change? Which change?

      9.        Provide details of the affected devices? (versions of OEM,

      Fusion, firmware, applications, etc.)

      10.        Provide evidence of the problem? (screenshots, logs, tech

      dumps, configuration files, etc.)?

      11.        Provide reproduction steps and any

      configuration/installation files needed to reproduce?

       

       

      Best Regards,

       

      Eddy Teh Ji Juan

      Zebra Technical Support

      Zebra Technologies Asia Pacific

      www.zebra.com <http://www.zebra.com/>

       

       

      __________________________________________________________________________________

       

       

       

       

       

       

      ------------------------------

      From: apac.ts@zebra.com

      Sent: 12/29/2017 4:08 PM

      To:

      sanjaynare@zebra.com;discussions-community-technologies-advanceddatacapture@motorola-dev-v8.hosted.jivesoftware.com;swatejam@intellicon.in

      Cc:

      shridhar@zebra.com;jteh2@zebra.com;himanshus@intellicon.in;ksanjay@intellicon.in;anupamc@intellicon.in

      Subject: Case 03738268: Re: FX9600 - Embaded

      Please do not modify the subject when responding to this email

      The tracking number links your response to the case, modifying the

      subject may delay response

      Case Number: 03738268Case Subject: Re: FX9600 -

      Embaded__________________________________________________________________________________Hello

      Customer,

      Thank you for contacting the Zebra Technical Support. This message is

      to confirm that we have received your request and have opened a case

      for your issue.

      In order

      for us to provide a quicker and more accurate response to your inquiry

      please

      review the following list of questions and provide any additional

      information

      (if not already provided in your initial email).

       

      1.        What

      is the problem

      description?

       

      2.        What is the expected

      behavior?

       

      3.        Which device(s) has (have) the

      problem? (full model numbers, accessories being used, cradles, cable,

      etc.)

       

      4.        How many devices are

      affected? Out of how many units? (failure

      rate)

       

      5.        Are there any other devices

      not affected?

       

      6.        Are there any other symptoms

      seen that may be related to this

      issue?

       

      7.        When did the problem first occur?

       

      8.        Did the issue appear after a

      change? Which

      change?

       

      9.        Provide details of the

      affected devices? (versions of OEM, Fusion, firmware, applications,

      etc.)

       

      10.        Provide evidence of the

      problem? (screenshots, logs, tech dumps, configuration files,

      etc.)?

       

      11.        Provide reproduction steps

      and any configuration/installation files needed to reproduce?

      Best Regards,

      Eddy Teh Ji JuanZebra Technical SupportZebra Technologies Asia

      Pacificwww.zebra.com

      __________________________________________________________________________________

       

      >

       

      APAC Service

      Enterprise, Customer Specialist

      ZEBRA TECHNOLOGIES ASIA PACIFIC PTE LTD

      ------------------------------

      From: swatejam@intellicon.in

      Sent: 12/29/2017 2:48 PM

      To:

      apac.ts@zebra.com;discussions-community-technologies-advanceddatacapture@motorola-dev-v8.hosted.jivesoftware.com;sanjaynare@zebra.com

      Cc:

      himanshus@intellicon.in;shridhar@zebra.com;ksanjay@intellicon.in;anupamc@intellicon.in

      Subject: Re: FX9600 - Embaded

      I have doubt regarding path,where should i set build path in Eclipse

      because the error is show in : *Program "arm-none-linux-gnueabi-gcc" not

      found in path*

      I have included all include files which required for project also set

      Environment Variable in System, also follow all steps of Zebra

      Programmer guide (MN000540A01a_fx series embedded sdk-pg-en)

      Kindly advice me for this issues

      ------------------------------------------------------------------------

      With Warm Regards

      Swateja More | Software Engineer - Product Management.

      (T) +91-22 30234313

      Web: www.intellicon.in

      <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.intellicon.in_&d=DwID-g&c=Qwsh1H-X9ypOoLLEcAIltQ&r=iUekvLixPGTW4dVxOBfLlUXnjT-PIkx1ECW8kQKqW14&m=uguxFE51JqRTdDvDdiw2WwV8Hc-kddZIt8F0oUtIxWc&s=596vn5cfeGM7idbvQu-dd-15M5IW9yXjkKk9W6XeHZc&e=>

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      Surveillance/System & AV Integration

      blue

      Ahmedabad | Bangalore | Baroda | Bhopal | Chennai | Gandhinagar |

      Kolkata | Mumbai | New Delhi | Pune

       

      ------------------------------------------------------------------------

      Please consider the environment before printing this email

      CONFIDENTIAL

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      On 29-12-2017 11:56, Nare, Sanjay wrote:

      Btw, from the error it looks like the path has not been set

      correctly...Can you recheck again?

       

       

       

      Regards,

       

      Sanjay Nare

      +91 9819544657

       

      Sent from my smartphone. Please ignore typo errors.

       

       

      -------- Original message --------

      From: Intellicon - Swateja More <swatejam@intellicon.in>

      Date: 28/12/2017 5:08 pm (GMT+05:30)

      To: "Nare, Sanjay" <sanjaynare@zebra.com>

      Cc: intellicon - Anupam Chaturvedi <anupamc@intellicon.in>, "Seshadri,

      Neeraj" <NeerajS@zebra.com>, himanshu Srivastava

      <himanshus@intellicon.in>, ksanjay@intellicon.in

      Subject: Re: FX9600 - Embaded

       

       

      Dear Sanjay Sir,

       

          I am trying to build code in Embedded C for Remote Application

      FX9600 RFID Reader but I am facing some issues while building code.

      The screenshot of error is attached with this mail,Please referred

      attached file.

       

          I am referring Zebra Programmer guide (MN000540A01a_fx series

      embedded sdk-pg-en) and follow all the steps but stuck on "Building C

      Executable File" step

       

          Resource:

       

          Eclipse Software : Motorola FX7500 Embedded SDK Version 1.2.2

       

          Cross Compiler : CodeSourcery Lite Version 4.4-290

      (arm-2010q1-202-arm-none-linux-gnueabi.exe)

       

       

      Please be needful

       

       

       

      --

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      With Warm Regards

      Swateja More | Software Engineer - Product Management.

      (T) +91-22 30234313

      Web: www.intellicon.in

       

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      Automatic Data Capture/Enterprise Communication/Security &

      Surveillance/System & AV Integration

      blue

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      Kolkata | Mumbai | New Delhi | Pune

       

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      On 28-12-2017 16:59, intellicon - Anupam Chaturvedi wrote:

      >>

      >> Dear Swateja,

      >>

      >> Please contact Mr. Sanjay or Mr. Neeraj for any advice you look

      >> forward to deploy the application in FX 9600

      >>

      >>

      ------------------------------------------------------------------------

      >>

      >> With Warm Regards

      >> Intellicon – Anupam Chaturvedi | General Manager – Presales & Product

      >> Management

      >>

      >> (T) +91 22 30234311 (M) +91 7718856210 (F) +91 22 30234300

      >>

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      >> Kolkata | Mumbai | New Delhi | Pune

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      ------------------------------

      From: autoreply@zebra.com

      Sent: 12/29/2017 2:48 PM

      To: swatejam@intellicon.in

      Cc:

      shridhar@zebra.com;sanjaynare@zebra.com;himanshus@intellicon.in;ksanjay@intellicon.in;discussions-community-technologies-advanceddatacapture@motorola-dev-v8.hosted.jivesoftware.com;anupamc@intellicon.in

      Subject: Case Created 03738268: Re: FX9600 - Embaded []

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