1 Reply Latest reply on Mar 21, 2018 2:38 PM by Robin West

    Log file on iMZ

    F Sissaoui

      Hi,

       

      Just wanted to know if there is a zpl command to get the log journal of the printer.

      As most of our customer are telling me that they have too much disconnection with the Bluetooth, I need to know what happened exactly on a printer during a work day.

       

      Many thanks

        • Re: Log file on iMZ
          Robin West

          Hi Farid,

          We only log a few things on the printers as they are often printing personal information.  Primarily we only log changes in what we call calibration, or the size and type of labels being used. Also Bluetooth connection issues are problematic as the printer often doesn't even know that is was disconnected if an OS doesn't explicitly disconnect for a significant amount of time.