~HQES Browser Print Network Printer

L Lianne Groves 3 years 6 months ago
481 2 0

Hi, 

I am using Browser Print on Windows to an iMZ320 printer.   When the printer is connected via USB the whole flow of the application works fine, the ~HQES request for printer status returns information and I can send commands and items to print successfully.

When I change the printer to be connected to on the network I can print fine using Browser Print but the ~HQES response is empty.   I can take the command to print and send it via Postman and it works fine.  When I send the ~HQES command in Postman I get an empty response, so it's not that it's the Browser Print code masking the response in some way.  When I use the Zebra Setup Utilities to send the ~HQES command I get the response :

"

  PRINTER STATUS                           
   ERRORS:         0 00000000 00000000     
   WARNINGS:       0 00000000 00000000     
"

Please could you let me know how I can get hold of the printer status information for the networked printer?

thanks.

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2 Replies

D Dmitry Prokhorov

Hello Lianne,

You may need to upgrade your Browser Print software to most recent version.
Also, you may find this discussion helpful:
There are some important details mentioned by Steven Si.

Dmitry Prokhorov
Software Engineer, Kutir Mobility
Posted on behalf of Zebra Technologies

M Mikael Hedlund

Hi Lianne,

I have the same issue but being able to print to a network connected (IP) Zebra printer ZDesigner GX420t.

Did you get to work?

Kind Regards,

Mikael

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