2 Replies Latest reply on Aug 20, 2018 2:02 AM by Ronan Egan

    RW 420 Printing Images Upside Down on some printers

    Ronan Egan

      Hi there,

      I have two Zebra RW 420 printers

      One prints receipts perfectly

      Firmware version: S39028

      Software version : SHSCG11x20

       

       

      The other printer prints upside down

      Firmware version: S39029

      Software version : SHCRW11z52

       

      I upgraded the software on the printer with errors to

      Software version : SHCRW11Z62

       

      My questions are?

      Are we using the wrong software version in the first printer?

      Is there a command we can use to send to ZPL so the print image works the same for both?

       

      This is our code used for printing

       

                string setLanguage = "\r\n! U1 setvar \"device.languages\" \"zpl\"\r\n";

       

       

                printer.Connection.Write(Encoding.ASCII.GetBytes(setLanguage));

       

       

                String signatureFooter = "^XA^PON^PW500^MNN^LL500^LH15,0^CFD,9,5";

       

       

                printer.Connection.Write(Encoding.ASCII.GetBytes(signatureFooter));

       

       

                printer.PrintImage(Zebra.Sdk.Graphics.ZebraImageFactory.GetImage(resizedCustomerImage), 0, 0, resizedCustomerImage.Width, resizedCustomerImage.Height, true);

       

       

                printer.Connection.Write(Encoding.ASCII.GetBytes("^XZ"));

       

       

                printer.Connection.Write(Encoding.ASCII.GetBytes("\r\n! U1 setvar \"device.languages\" \"line_print\"\r\n"));

       

       

      Thanks for your help

      Ronan