Hardware keyboard MC3300 doesn't work in EB

// Expert user has replied.
M Maarten Desmet 3 years 6 months ago
344 6 0

I have a problem with the MC3300 mobile scanner.

Typing with the hardware keyboard, it's impossible to get the second and third character of a button.
It always types the first character in the text field.

In android and other apps everything works fine. Just in EB 1.8 i get this behavior.
Also when i point my start page to the google website.

Anyone a tip to solve this problem?

Please Register or Login to post a reply

6 Replies

J Joydeep Chakraborty

Is Zebra enterprise Browser okay for you?

Workaround can be created in Zebra Enterprise Browser.

Regards,
Joydeep

M Michael Berkenhoff

Thanks for your reply.

That sounds interesting. Can you explain how the workaround is set up in EB?

Maybe we switch to EB until there is another solution.

Best regards,
Michael

M Michael Berkenhoff

Is there any news in this matter?We are facing the same problem. Firefox browser is not affected by this. We have a MC33 with build number 01-01-49.00-NN-U11-STD in use and have already tested various chrome resp. chromium versions. In html input fields, the t9 keypad is not usable. You can only switch between numbers and the first letter of each key.

H Herbert De Jong

Hello Michael,

can you contact the Zebra Helpdesk and file an official support case for this,
i believe your company name is ProLogistik Gmbh.

H Herbert De Jong

we have an  SPR  35286  open for this  as this is seen with Chromium and EB  on 29 key unit

J Joydeep Chakraborty

Does it work on other Browsers in the device?
Chrome for Android or Stock Browser?

Regards,
Joydeep

CONTACT
Can’t find what you’re looking for?