EB:MC3300 DisableAllIME

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C Charalambos Stavrou 3 years 6 months ago
10 2 0

Hello all,

It's been a few days that we play around with EB and the compatibility with our current system (Oracle JDE 8.12) until we upgrade to the latest JDE version in a couple of months.
You can see the current configuration of EB here.
The website we accessing seems to work fine with EB however we are having some issues when we disable the touch keyboard.
When we set correctly the touch keyboard doesn't come up when we touch on an input field.
But we have the two issues below:

When we click on the Orange button in order to activate the typing of letters, only the first letter of every key is entered. (we have the 29-keys MC3300). For example if we want to type the letter C, usually we have to fast tap the number 2 key 3 times. Doing so, the letter A appears on the screen 3 times. This is for all the letters that are not in position 1 on their corresponding number key.
Scanning (using the integrated barcode scanner along with datawedge) does not transfer the scanned value to the input field. For example, we tap on an input field and then scan a barcode. We get the optical and audible confirmation that the barcode was scanned successfully. However, no value is entered in the input field.

Is there a way we can fix those two issues?
Thank you all for your time,
Charalambos

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2 Replies

C Charalambos Stavrou

Dear Joydeep hello,
And wishes for a happy new year!

We couldn't download any of the download files (lg update files) and we have to wait for our pda provider to give them to us.
Now we have both LG Update 13 and 14 and we successfully updated one of our PDA's to version 13 as you mentioned. We didn't proceed with update 14 in order to be on the same page.
After flashing update 13 we changed DisableAllIME to 1 and load up EB. I can now confirm that the "hardware keyboard" now works fine in EB!

However my previous barcode issue still exists. By enabling DisableAllIME the barcode scanner doesn't seem to "work" in EB. We get visual and audible notification that a barcode has been successfully scanned however no values are entered in the text field inside EB.
We tried it on both version 1.8 and 0.12.11.18 of EB.

As per your requested please find links for datawedge's settings as well as the log from EB.
Log file taken from EB version 0.12.11.18: https://ufile.io/czm5k
dwprofile_Profile0 (default).db: https://ufile.io/3nmm1
datawedge.db: https://ufile.io/ir2x7
Config.xml: https://ufile.io/611ia

We appreciate your help very much.
Please let me know if you need more files from us!

J Joydeep Chakraborty

Hi Chralambos,
For the Keyboard alternate keys not working issueplease see the following post.
This is a bug and being fixed via SPR for MC3300 products. Please use that patch.

For the scanner data not entering into input field issue,please try EB version 2.0 Beta. This issue has been fixed there.
Please contact Enterprise Browser product manager or  inbox me for access of Beta.

Regards,
Joydeep

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