Do we need different prn files for different printer models?

W William Yin 3 years 6 months ago
49 2 0

I recently pick up the support of the tag printing software for Zebra printers and have a question, hope someone can give me some help!

The printers we have been using are the older type with the model # ZM400 (using parallel interface). Our in-house Software uses the ZPL commands created by Zebra Designer as the template to output (as raw data) to model # ZM400 printer, and it working fine.

Now we brought a new Zebra printer model ZT410 (using USB interface). When we tried to print to it, the output didn’t look right – 2 or 3 fixed text fields were printed with incorrect font sizes! Why? Do I need different set of ZLP commands for different printer models for them to look the same? Another word, do I need to use Zebra Designer to create new ZLP commands sets for the new printer?
Thanks for any help?

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2 Replies

Y Yanis Dalabiras

Hi William,
This is very odd as we strive for printing backwards compatibility.  The text fields in question, what font are they using?  Can you share a prn file so we can compare and look into it?
Thanks!
Robin

W William Yin

Hi Robin,

I recently took over the tag printing responsibility from an employee who just left. I believe the C# code he left me is an older version which use smaller font size. I will update the C# code to make it work. However, thank you very much for looking into my question!
William

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