Caps (double shift) problem on MC9200


we have some Symbol MC92N0-GA0SXEYA5WR and our operators have to write down product codes always uppercase.

Tapping two times the SHIFT button, we can write letters uppercase but this forbid all others keys to work properly, like arrows, enter, function key. Our product codes have a lot of underscores and points. While caps lock, instead of ".", the terminal prints ">", for example.

We have this problem mainly in a VT100 terminal emulation. On other old Psyon guns we hadnt this problem at all.

There is a way to have a make the caps lock working as well without losing others keys functionality?



from Step IT Department - Italy