1 Reply Latest reply on Dec 7, 2018 8:15 AM by Darryn Campbell

    MC-3300 scanproblem with webapp

    Arthur Zitter

      I have an webapp running on the MC-3300 that uses the scanner options connected via the datawedge.

      On one of the scanners I can not scan anymore. When scanning no data will show up on the screen.

       

      Also the android navigationbar at the top will not show while swiping.

       

      When I tried scanning in the DWDemo app, nothing happens.

        • Re: MC-3300 scanproblem with webapp
          Darryn Campbell

          Hi Arthur,

           

          If the DWDemo app is not working then it's probably something more fundamental than scanning with a webapp.  Presume you have checked all the obvious steps like rebooting the device - also check that DataWedge is still enabled.  You can also turn on DW logging and investigate logcat to see if any errors are being logged there.