BrowserPrint truncates FedEx tracking number barcode

We have a strange problem.

When we print zpl from fedex shipping label to a zebra 505 printer via tcp/ip everything works fine. When we use BrowserPrint to print the same zpl over a USB cable the FedEx barcode for the tracking number runs off the side of the label and is not scannable (same printer). It looks to me that the barcode is a different symbology or something. i.e. the bars look different over USB vs TCP/IP for the same string.

We tried changing the zebra config "Print Width" to 750, 800, and 832, no luck.

Does anyone have any ideas.

p.s.

We are using the USB in a backup mode. Our network fiber was cut to one of our main warehouses.

Thanks for any help or ideas,

Rob Reiss

Dmitry Prokhorov
Hello Rob,Could you please

Hello Rob,

Could you please specify following information:

     - Name and version of your your operating system

     - Name and version of browser that you are using for BrowserPrint

     - Name and model of your Mac in case you are using a Mac computer

Dmitry Prokhorov

Software Engineer, Kutir Mobility

Posted on behalf of Zebra Technologies

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Rob Reiss
Thanks Dmitry for the quick

Thanks Dmitry for the quick reply. We solved the issue.

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Rob Reiss
We found the problem

We found the problem.

Developer mistake (me).

The ZPL we were sending using BrowserPrint had been html encoded so that the barcode data had a ">" instead of a ">". When we send over TCP/IP we use a different code path that did not html encode.

Everything is working well for us now. Thank you for the great printers and software.

Rob Reiss

wine.com

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