2 Replies Latest reply on Jan 1, 2019 8:12 PM by Sagar Sahni

    Wrong message shown for app-pinning/unpinning

    Sagar Sahni

      I'm using the Android feature to Pin the app using the the startLockTask() function. This shows a guide (screenshot attached) for how to unpin the app. The guide says, "touch and hold Back and Overview at the same time" however that is not how the screen can be unpinned. If you meddle around with the back key, it gives a toast , "To unpin this screen, press and hold the Search key". The real way to do it is to press and hold the Overview key (aka Recent Screen key) to unpin it (Also Zebra devices have a different icon for the Overview key than the standard Android devices. It is an ellipse rather than a square).

       

      Can anything be done for this?

        • Re: Wrong message shown for app-pinning/unpinning
          Darryn Campbell

          That message is not user configurable and would require a new build of Android to accomplish.  Very few of our customers use application pinning so although I'll notify our BSP team, I suspect this would have a low priority...most of our customers use either lock task mode or some kind of kiosk application.  Out of interest, may I ask why you are using screen pinning in your application?  I always saw that as more of a consumer app use-case so would like to make sure we aren't missing anything.

          1 of 2 people found this helpful
            • Re: Wrong message shown for app-pinning/unpinning
              Sagar Sahni

              HI Darryn, Yes we are using lock task mode to accomplish the same and not using the standard way of pinning the app through overview screen.

              The problem is not of pinning the app. When we enter the lock task mode, the android help/guide message always come which shows wrong information. The second message (on pressing back or any other key) of "Press and hold the search key" seems like a message added from Zebra which is wrong.