Digits cut off when printing labels with font Arial size 6

Hello,

I am having a problem while printing labels with a font Arial size 6:

When I print the label from GX-430t Zebra printer installed at the Server (driver version installed 10.0.17134.1), the digits 0 and 1 are cut off.

If I print the same label from my local GX-430t Zebra printer (driver version installed 5.1.16.6447), the digits are ok.

I resized to a smaller size or change the type and still, they look cut off from the Server Zebra printer.

My question is, can it be possible the driver version is giving me problems with the fonts when I am printing the label from the Server Zebra printer?

Please, take a look of the attached file.

What solution might I apply to this issue?

Thank you very much.

Yeira

Anonymous (not verified)
Hi Yeira,I'm not sure what is

Hi Yeira,

I'm not sure what is causing the problem. I suspect it is the driver on the server, but it could be a few other things.  Can you try or ask your admin to update the server driver?  I'm not sure what driver they are using as the latest version of the ZebraDesigner driver is:

ZebraDesigner driver 32/64 bit. Certified for Windows.

Version 5.1.16.6924 (released September-2018)

GX430t Desktop Printer Support & Downloads | Zebra

They could be using a driver that is not a ZebraDesigner driver, several companies do make them, but I would suspect that very much to be the issue.

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yeira calderon
Thank you very much for your

Thank you very much for your answer, Robin

I will check it with IT infrastructure team.

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