4 Replies Latest reply on Feb 18, 2019 2:30 PM by Dmitry Prokhorov

    Double pairing

    Stefan Debattista

      Hey all,

       

      We are currently using Zebra printing with Xamaring and we have an issue with we would like to see how best to sort out. So we have like 70 Zebra printers all the same model and using Xamarin to print. The issue is that when there are multiple persons in the same location, using the same printer, sometimes the Application prints on another Printer which would have not been paired before. So basically we have cross printing. Is there anyone who had encountered this same issue before when using the SDK and Zebra printers. The printer model is IMZ220

       

      Thanks

        • Re: Double pairing
          Dmitry Prokhorov

          Hello Stefan,

           

          There is a chance it may happen due to Print Touch feature of your printers. You may need to disable NFC One Touch feature on your mobile devices to avoid unnecessary pairing with other printers.

           

          Dmitry Prokhorov

          Software Engineer, Kutir Mobility

          Posted on behalf of Zebra Technologies

          • Re: Double pairing
            Dmitry Prokhorov

            Hello Stefan,

             

            In case your program is using printers discovery it may suddenly make your program to pair with another printer because the printer you needed is currently paired with other mobile device and so unavailable for discovery. Also it may have non-empty buffer from previous printing session with another mobile device. As a workaround you can store MAC address of needed printer in your program and attempt to connect with printer by this address. This way in case it will be unavailable, your program can wait for it availability.

             

            Dmitry Prokhorov

            Software Engineer, Kutir Mobility

            Posted on behalf of Zebra Technologies