2 Replies Latest reply on Apr 12, 2019 1:46 AM by Ruth Neessen

    Cannot print via USB as a non-admin user on windows 10

    Ruth Neessen

      Hi there,

      with non-admin user in windows, i'm not able to print: I'm using windows 10 and zebra link_os sdk v2, our printer is GK420t. We need to print via usb, because the our working place is not connected to the network.

      I tried it in Java and in C#: if I am logged in as admin, I can print without problems from my Java or C# program. But once a standard user with restricted privileges is logged in under windows (which is usually the case), I can no longer print. The getZebraDriverPrinters() method still returns the printer, but a connection can no longer be established.

      However, via the normal Windows Print dialog it is possible to print a test page, even with the restricted user.

      Is there a solution?

       

      Edit: i had already attached my question to another thread, but then i didn't get an answer anymore:

       

      Dmitry Prokhorov

       

       

      Dmitry Prokhorov Moderator (to Ruth Neessen) 2 weeks ago

       

       

      Hello Ruth,

       

      Could you please to check a version of your Link OS SDK and update it to most recent one?

      It could be already fixed issue.

       

      Dmitry Prokhorov

      Software Engineer, Kutir Mobility

      Posted on behalf of Zebra Technologies

       

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      Ruth Neessen

      Ruth Neessen  (to Dmitry Prokhorov) 6 days ago

      Hello, Dmitry,

       

      Thank you so much for your answer. I removed the old library and downloaded the SDK again. The problem still exists. Do you have any idea how to solve it? We need the software quite urgently.

      Thanks a lot!