Scan123 crashing after trying to update

J Joseph Monserrate 3 years 5 months ago
702 4 0

Hello all,

I'm trying to set two scanners (DS8178) with their respective cradles. When using the Scan123 utility, this application tries to update but crashes for some unforeseen reason. Looked at the Event Viewer and noticed a couple of errors popped up involving the application.

.NET Runtime:
Application: 123ScanAppMain.exeFramework Version: v4.0.30319Description: The process was terminated due to an unhandled exception.Exception Info: System.InvalidOperationException   at System.Security.Cryptography.MD5CryptoServiceProvider..ctor()
Exception Info: System.Reflection.TargetInvocationException   at System.RuntimeMethodHandle.InvokeMethod(System.Object, System.Object[], System.Signature, Boolean)   at System.Reflection.RuntimeConstructorInfo.Invoke(System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo)   at System.Security.Cryptography.CryptoConfig.CreateFromName(System.String, System.Object[])   at System.Security.Cryptography.MD5.Create()   at NGValidator.HashComputer.GetHash(System.String)   at NGValidator.Validator.ComputeHash()   at NGValidator.Validator.Validate()   at NGValidator.Validator.CheckValidity(System.String)   at NGSolutionGlobals.NGAppUpdateManifest.LoadManifest(System.String)   at NGApplicationManager.ApplicationManager.getApplicationUpdates()   at NGApplicationManager.ApplicationManager.CheckForUpdates(WebUpdateFileTypes)   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)   at System.Threading.ThreadHelper.ThreadStart(System.Object)

Faulting application name: 123ScanAppMain.exe, version: 5.0.8.0, time stamp: 0x5bf511ea
Faulting module name: KERNELBASE.dll, version: 10.0.16299.1004, time stamp: 0x24dfd7d5
Exception code: 0xe0434352
Fault offset: 0x0000000000045518
Faulting process id: 0x1a38
Faulting application start time: 0x01d4ef50e2f0309d
Faulting application path: C:\Program Files\Zebra Technologies\Barcode Scanners\123Scan2\123ScanAppMain.exe
Faulting module path: C:\windows\System32\KERNELBASE.dll
Report Id: e876901e-6e84-4c5b-8418-e65b0647ad8f
Faulting package full name:
Faulting package-relative application ID:

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4 Replies

N Niels Scheunemann

Hi,
I'm not sure when this thread was opened. I just had the same issue and after a few hours troubleshooting I finally found a way to download the plugins. The following steps should work (but maybe there are some unwanted side effects - no guarantee):

1. Open the file "C:\Program Files\Zebra Technologies\Barcode Scanners\123Scan2\123ScanAppMain.exe.config"
2. Insert the following tag after "<runtime>": <enforceFIPSPolicy enabled="false"/>
3. Save the file and start the application

As the encoding here does not work very well, you can find my full .config-File at the following page: https://pastebin.com/9EJWr0tq

It should work now, at least it worked for me :-)

V Van Dam

Thanks so much niels.scheunem! The scan123 Updater worked with your solution.

Z Zdenek Stark

I have absolutely same problem after automatic update. ver 5.3.16
123scan tried start but in loading it falls. If our IT department start this "as administrator" it works correctly. With usual user account is not able to start. Previous version was OK.

log from system:
Název chybující aplikace: 123ScanAppMain.exe, verze: 5.3.16.0, časové razítko: 0x61dd0675
Název chybujícího modulu: KERNELBASE.dll, verze: 10.0.18362.2158, časové razítko: 0x4b140ee6
Kód výjimky: 0xe0434352
Posun chyby: 0x0000000000043fa9
ID chybujícího procesu: 0xa28
Čas spuštění chybující aplikace: 0x01d85958ccaa94eb
Cesta k chybující aplikaci: C:\Program Files\Zebra Technologies\Barcode Scanners\123Scan2\123ScanAppMain.exe
Cesta k chybujícímu modulu: C:\Windows\System32\KERNELBASE.dll
ID zprávy: fb2d0b3d-8b90-4db7-a786-a57b6321b62f
Úplný název chybujícího balíčku:
ID aplikace související s chybujícím balíčkem:

instructions with enforceFIPSPolicy enabled="False" did not help.
Have you any idea how to fix it? Reinstall did not help too.

S Shinya Takahashi

Same issue here. version 5.3.17

Faulting application name: 123ScanAppMain.exe, version: 5.3.17.0, time stamp: 0x62453571
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1682, time stamp: 0xa9566580
Exception code: 0xe0434352
Fault offset: 0x0000000000034fd9
Faulting process id: 0x4304
Faulting application start time: 0x01d8632e7bf0add7
Faulting application path: C:\Program Files\Zebra Technologies\Barcode Scanners\123Scan2\123ScanAppMain.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 46c92f24-80ff-403c-8dab-8ecaf6aa31ed
Faulting package full name:
Faulting package-relative application ID:

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