0 Replies Latest reply on Apr 9, 2019 9:09 PM by Joseph Monserrate

    Scan123 crashing after trying to update

    Joseph Monserrate

      Hello all,

       

      I'm trying to set two scanners (DS8178) with their respective cradles. When using the Scan123 utility, this application tries to update but crashes for some unforeseen reason. Looked at the Event Viewer and noticed a couple of errors popped up involving the application.

       

      .NET Runtime:

      Application: 123ScanAppMain.exe
      Framework Version: v4.0.30319
      Description: The process was terminated due to an unhandled exception.
      Exception Info: System.InvalidOperationException
         at System.Security.Cryptography.MD5CryptoServiceProvider..ctor()

      Exception Info: System.Reflection.TargetInvocationException
         at System.RuntimeMethodHandle.InvokeMethod(System.Object, System.Object[], System.Signature, Boolean)
         at System.Reflection.RuntimeConstructorInfo.Invoke(System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo)
         at System.Security.Cryptography.CryptoConfig.CreateFromName(System.String, System.Object[])
         at System.Security.Cryptography.MD5.Create()
         at NGValidator.HashComputer.GetHash(System.String)
         at NGValidator.Validator.ComputeHash()
         at NGValidator.Validator.Validate()
         at NGValidator.Validator.CheckValidity(System.String)
         at NGSolutionGlobals.NGAppUpdateManifest.LoadManifest(System.String)
         at NGApplicationManager.ApplicationManager.getApplicationUpdates()
         at NGApplicationManager.ApplicationManager.CheckForUpdates(WebUpdateFileTypes)
         at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
         at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
         at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
         at System.Threading.ThreadHelper.ThreadStart(System.Object)

       

       

      Faulting application name: 123ScanAppMain.exe, version: 5.0.8.0, time stamp: 0x5bf511ea

      Faulting module name: KERNELBASE.dll, version: 10.0.16299.1004, time stamp: 0x24dfd7d5

      Exception code: 0xe0434352

      Fault offset: 0x0000000000045518

      Faulting process id: 0x1a38

      Faulting application start time: 0x01d4ef50e2f0309d

      Faulting application path: C:\Program Files\Zebra Technologies\Barcode Scanners\123Scan2\123ScanAppMain.exe

      Faulting module path: C:\windows\System32\KERNELBASE.dll

      Report Id: e876901e-6e84-4c5b-8418-e65b0647ad8f

      Faulting package full name:

      Faulting package-relative application ID: