ZT220 print area issue

A Alexander -- 3 years 4 months ago
74 3 0

Hi.

Why there is unprintable fields (5mm) on left and right sides? We using 60mm width labels with this printer.

I was trying sending commands from PC: "Reset printer" and "Load factory defaults" - thats change nothing. Configuration label (printed even from printer itself, not from PC) is also printing with such fields.
What should I do to make the printer use full width?

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3 Replies

A Alexander --

Update.
First of all - the blank field on the right of label was caused by broken printhead as shown.

I switched to absolutely new printhead.

So the issue with left field still present.
I also got the answer from support, they give a link to this article: https://www.zebra.com/us/en/support-downloads/knowledge-articles/unprin… but it doesn't help. The issue is still there.

I tried to set parameters for label and the the same for driver. Nothing helps.
I have few ZD410 printers - there is no such issues with them, and the labels which printed fine on them - don't print normally on ZT220.

Dmitry Prokhorov can you say - on which line in allcv command output should I pay attention?

D Dmitry Prokhorov

Hello Alexander,

You may also need to check label settings in a printer driver because it may affect your label printings.

Dmitry Prokhorov
Software Engineer, Kutir Mobility
Posted on behalf of Zebra Technologies

D Dmitry Prokhorov

Hello Alexander,

To figure out a possible cause of your issue you may need to analyze an allcv report that could be captured with following SGD command:
! U1 getvar "allcv"Here is article on how to capture allcv report in a proper way:
Using the SGD Allcv Command  ! U1 getvar "allcv"

Also, it could be related to ^LS and ^LT ZPL command used:
https://www.zebra.com/content/dam/zebra/manuals/printers/common/program…

Dmitry Prokhorov
Software Engineer, Kutir Mobility
Posted on behalf of Zebra Technologies

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