ZT220 print area issue


Audience

Hi.

Why there is unprintable fields (5mm) on left and right sides? We using 60mm width labels with this printer.

I was trying sending commands from PC: "Reset printer" and "Load factory defaults" - thats change nothing. Configuration label (printed even from printer itself, not from PC) is also printing with such fields.
What should I do to make the printer use full width?

Submitted by Alexander -- on May 14, 2019 Permalink

Update.
First of all - the blank field on the right of label was caused by broken printhead as shown.

I switched to absolutely new printhead.

So the issue with left field still present.
I also got the answer from support, they give a link to this article: https://www.zebra.com/us/en/support-downloads/knowledge-articles/unprin… but it doesn't help. The issue is still there.

I tried to set parameters for label and the the same for driver. Nothing helps.
I have few ZD410 printers - there is no such issues with them, and the labels which printed fine on them - don't print normally on ZT220.

Dmitry Prokhorov can you say - on which line in allcv command output should I pay attention?

Submitted by Dmitry Prokhorov on May 14, 2019 Permalink

Hello Alexander,

You may also need to check label settings in a printer driver because it may affect your label printings.

Dmitry Prokhorov
Software Engineer, Kutir Mobility
Posted on behalf of Zebra Technologies

Submitted by Dmitry Prokhorov on May 14, 2019 Permalink

Hello Alexander,

To figure out a possible cause of your issue you may need to analyze an allcv report that could be captured with following SGD command:
! U1 getvar "allcv"Here is article on how to capture allcv report in a proper way:
Using the SGD Allcv Command  ! U1 getvar "allcv"

Also, it could be related to ^LS and ^LT ZPL command used:
https://www.zebra.com/content/dam/zebra/manuals/printers/common/program…

Dmitry Prokhorov
Software Engineer, Kutir Mobility
Posted on behalf of Zebra Technologies