ZEBRA ZQ520 cuts the paper before the end of the document

Hello, I have a ZEBRA ZQ520 that prints ok but it cuts the paper before the end of the document (coincidentally at A4 paper vertical size).

This only happens with one of the printers and works ok for the other one.

Is this a configuration that I have too change?

If yes, how can I do that?

Thank you very much.

Kind regards.