Is there any other information you can provide on this issue? I have attempted to reproduce this on a Galaxy S4 but the popup comes up every time, even with notifications turned off for the app in question. I have also tried this on an TC55 (Motorola) which did not exhibit this issue either.
Sorry for late response.
I've got the issue myself today on a Samsung Galaxy S2 running android 4.1.2. This happened after re-installing the app and registering.
I ran Android monitor to capture some debug info from the device. There on entry that says 'Suppressing notification from package com.qube_global_software.planetmobile by user request.'
Then 7 minutes later the popup does appear.
When this does happen, the 'show notification' setting is disabled in the android app settings. If I turn this setting back on, the popups show up as notifications instead of dialogs.
The Android log file is attached (log2.txt) along with two rhomobile log files from the mobile.
06-25 16:27:10.294: I/APP(13624): I 06/25/2014 16:27:10:298 00003574 RHO SettingsController| Layout file: /data/data/com.qube_global_software.planetmobile/rhodata/apps/app/layout_erb.iseq. Content size: 3396
06-25 16:27:11.124: I/APP(13624): I 06/25/2014 16:27:11:130 00003574 Notification| button object=java.util.HashMap
06-25 16:27:11.144: D/ApplicationPolicy(2130): isStatusBarNotificationAllowed: packageName = com.qube_global_software.planetmobile
06-25 16:27:11.144: W/NotificationManager(13624): notify: id corrupted: sent 5, got back 0
06-25 16:27:11.144: E/NotificationService(2130): Suppressing notification from package com.qube_global_software.planetmobile by user request.
06-25 16:27:11.154: I/APP(13624): I 06/25/2014 16:27:11:157 00003538 SimpleMainView| Cleared URL: http://127.0.0.1:60711/app/Settings
Note: when we do have the issue restarting the app make is work as expected.
Thanks for the link. The android error in the Blog is the same but we have turn off the 'Show Notification' setting for the app. It's being turned off intermittently by the app somehow. Closing and reopening the app makes the popups behave again.