2 Replies Latest reply on May 7, 2014 8:05 AM by Marlon Dator

    SB1 OS update error

    Marlon Dator

      Hi,

       

      I am updating an SB1 to OS 36.3 and while waiting for the update process to complete, after a while the screen turns blank and when I tried pressing the scan+home button to reset, the following message appears:image.jpeg

       

      If I continue to hold scan+home buttons nothing happpens, if I press the screen, it will just turn blank.

       

      Thank you in advance.