Overview

Recover offline or lost devices with Out of Contact (OOC) reporting which displays the devices that have gone OOC and aids in pinpointing lost devices. Learn the last known access point (AP) information to help locate and possibly retrieve OOC devices to reduce loss and have better control over your site locations. 

Out of Contact (OOC) in Action
  • Identify and reduce the number of lost, stolen or misplaced devices
  • Track OOC devices to evaluate any impact to operations and enforce efficient workflows
  • Leverage the last known access point (AP) information (BSSID, friendly name & last connected date and time) to locate and recover the devices before they are lost, misplaced or stolen

Requirements

  • Mobile device model and Android version are supported for the Mobile Computer Device Health APIs
  • Zebra Data Services (ZDS) agent is installed and activated on the Mobile Computers
  • Zebra Printers are running Link-OS 4.0 or above, i.e. firmware version X.20.01Z or later
  • Zebra Printer Connector (ZPC) agent is activated on the Printers
  • Devices have been enrolled and authorized for Zebra Savanna

Getting Started

  • To purchase, contact your Zebra Account Manager
  • Questions? Check the FAQ
  • Visit the Forums

Authentication

A Zebra Savanna application key is required for using and testing this API. See the Getting Started Guide

Requirements

  • Mobile device model and Android version are supported for the Mobile Computer Device Health APIs
  • Zebra Data Services (ZDS) agent is installed and activated on the Mobile Computers
  • Zebra Printers are running Link-OS 4.0 or above, i.e. firmware version X.20.01Z or later
  • Zebra Printer Connector (ZPC) agent is activated on the Printers
  • Devices have been enrolled and authorized for Zebra Savanna

Getting Started

  • To purchase, contact your Zebra Account Manager
  • Questions? Check the FAQ
  • Visit the Forums

Authentication

A Zebra Savanna application key is required for using and testing this API. See the Getting Started Guide

Overview

Recover offline or lost devices with Out of Contact (OOC) reporting which displays the devices that have gone OOC and aids in pinpointing lost devices. Learn the last known access point (AP) information to help locate and possibly retrieve OOC devices to reduce loss and have better control over your site locations. 

Out of Contact (OOC) in Action
  • Identify and reduce the number of lost, stolen or misplaced devices
  • Track OOC devices to evaluate any impact to operations and enforce efficient workflows
  • Leverage the last known access point (AP) information (BSSID, friendly name & last connected date and time) to locate and recover the devices before they are lost, misplaced or stolen