Failed to access dependency component - EMDK barcode - Android Work profile

B Boobalan Kothandaraman 3 years 3 months ago
184 0 0

Hi,

We are developing an android application with barcode scanning feature. We are using EMDK for barcode scanning. Our application runs in Zebra Mobile handheld (MC33).
We are currently facing an issue were the barcode triggering is not happening in the app when it is running in a Work profile https://support.google.com/work/android/answer/6191949?hl=en But it is working in non-work profile as properly.
We tried to troubleshoot the issue and found out that the below code

EMDKResults results = EMDKManager.GetEMDKManager(Application.Context, this);

is returning FAILURE and the ExtendedStatusMessage is "Failed to access dependent component."

We were unable to proceed after this. Please help us how to fix this issue.

Note: this is only happening when the app is running in Android work profile

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