Submitted by nikhil.dhamane… on
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Getting Started with Zebra APIs

  1. Create a Request for Onboarding:

   Contact Zebra Professional Services Team or the Customer Success Team to open a request. This request should contain the following details:

  • Subject: Enable API Key for Workcloud Scheduling & Timekeeping Product
  • Type of Subscription: Choose one or more between Trial (API-WFM-TRIAL-90) or Paid SKU (API-WFM-STD).
  • Registered Email: Use the email registered on the Developer Portal.
  • Environment: Indicate whether you need access to Pre-prod or Production.
  • Customer Info:
    • Account #:
    • Customer Contact name: 
    • Customer Contact email: 
  • For Paid SKU Key:
    • Associated PO# 
    • The specific WFM API Products you wish to enable from the available list found under Zebra Developer Portal-> Workcloud Scheduling & Timekeeping
    • Usage: Required quantity of API calls per month for Workcloud Scheduling & Timekeeping Product.
  1. Ask Zebra for a service request (SR) number to track your request.
  2. Once submitted, Zebra team will create an APP for your selected environment and service request will be closed.

Note - WFM APIs are not self-service and require the Zebra team to set up the plans.

  1. How to retrieve your API Key:
    • An API Key is essential for using and testing all Zebra APIs. After Zebra creates your APP, follow these steps to obtain your API Key:
      • Navigate to the Workcloud Scheduling & Timekeeping APIs and click on View Your Apps.
      • Click on APPS. You will see the apps created for you.
      • Click on the Three Dots, then select View Details to access your API/Consumer Key, Consumer Secret, and information about your chosen API products.


By following these steps, you’ll be set up to use our API services.