MC3300ax - EnterpriseHomeScreen starts and application initializing never ends

//Solved
F Frederic de Buisseret 10 months 1 week ago
704 3 1

Hello,

I've installed the latest version of EHS on my brand new MC3300ax (Android 11). 

I click the home button and I select to use EHS as default launcher (one time).

The EHS starts with the message "initializing Please wait". The message does not disappear. 

I have to restart my device. Could you please help me?

Remark: I want to install EHS to be able to auto start an Enterprise Browser customized shortcut in the background when the device boots up.

Thank you & regards,

FdB

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Accepted Solution

M Michaela Rauschenberg

Hello,
I had the same problem with TC21 and OS package 11.20
using OS package 11.42.18 with Enterprise Home Screen 6.2 , it started
but had 2 times to be acknowledged as default launcher ( home button)
perhaps it might help
best regards

3 Replies

M Michaela Rauschenberg

Hello,
I had the same problem with TC21 and OS package 11.20
using OS package 11.42.18 with Enterprise Home Screen 6.2 , it started
but had 2 times to be acknowledged as default launcher ( home button)
perhaps it might help
best regards

F Frederic de Buisseret

Hello Michaela,

You were totally right. It works for me now. Thank you!

Regards,

Frédéric

S Shyam BK

Hello

My issue is the same I am installing EHS app to my Zebra CC6000 device once run app showing "initializing please wait". I am not able to do anything on this device 

how to solve the issue?

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