Hello, We have a customer with MSP 3.3, and who has a number of business groups within it, all devices are connected to a single MSP instance with a single relay server. The issue is, some business groups just need provisioning capabilities, while another requires control capabilities. So if we supply and install licenses, control and provision for each business group, is there a way that we can force allocate the appropriate license to the business group. At the moment, devices connect and just grab whatever is available, which is a problem in this case. Any suggestions would be appreciated Thanks Glenn
MSP Licensing// Expert user has replied. |
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you have to deploy " MotorolaDC.apf" from the packages libary on the device.
MSP determines which type of license a device requires based on the value assigned to the Device Attribute (agent.feature). If a device is Staged, but not configured with Agent settings that cause it to check-in, then agent.feature will be reported as "stage" and only a Stage license will be allocated to the device. If a device is configured with Agent settings that cause it to check-in, then agent.feature will be reported as "provision" and a Provision license will be allocated to the device. If a device has a Data Collection Module deployed to it, then agent.feature will be reported as "control" and a Control license will be allocated to the device. A device will be allocated the lowest available license that suits its needs. So, if a device needs a "provision" license and one is available, it will use it. If no "provision" license is available, it will use a "control" license if one is available. If neither is available, then an over-allocated license situation will exist. If a device is using a "provision" license and agent.feature changes to "control", then it will stop using a "provisin" license and will use a "control" license if one exists. If no "control" license exists, then an over-allocated license situation will exist.
Glenn, I have a similar problem but probably not as difficult as yours. Good luck. My customer purchased Provision to Control upgrade certificates, which have been added to the system, but they appear to be full COntrol licenses. As a result, some devices have grabbed Provision licenses instead of the new Control licenses. The question is, should I just remove the Provision licenses to force these clients to grab Control licenses instead? Is there some other way of forcing the clients to pick up the Control licenses? Thanks, Damian