Zebra FX7500/9600 Write Error Codes

// Expert user has replied.
T Trooper Murphy 4 months 1 week ago
117 3 0

Hello,

I have two FX7500 readers and one FX9600 reader, with firmware versions 2.7.19 (FX7500), 3.21.21 (FX7500), and 3.9.17 (FX9600). When using Zebra's Windows Java SDK for Fixed Readers, I encounter different error messages when writing to tags. Specifically, with the FX7500 on firmware 2.7.19, I receive "C1G2WriteOpSpecResult failed: Tag Memory Locked" when writing to the EPC memory bank if it's locked. However, on the FX7500 and FX9600 with newer firmware, the error message is "C1G2WriteOpSpecResult failed: The Tag does not support error-specific codes."

My use case requires specific error codes when writing to tags. I understand that downgrading the FX9600 might not be an option, as Zebra states that readers with firmware above 3.21.x cannot downgrade below that point. Is there a way to retrieve error-specific codes using Zebra's SDK, or is there a method to downgrade the newer firmware?

Here is my code for writing to tags. The line e2.getVendorMessage() prints the error code:

checkPermalockingButton.addActionListener(new ActionListener() {
   @Override
   public void actionPerformed(ActionEvent e) {
       antennaConfig.setTransmitPowerIndex((short) 200);
       String columnName = "PermaLock";
       int columnIndex = tableModel.findColumn(columnName);

       if (columnIndex == -1) {
           tableModel.addColumn(columnName);
       }

       int rowCount = tableModel.getRowCount();

       for (int i = 0; i < rowCount; i++) {
           String currlockStatus = (String) tableModel.getValueAt(i, 2);
           if (currlockStatus == null) {
               currlockStatus = "null";
           }
           if (!currlockStatus.equals("Locked") && !currlockStatus.equals("Not Locked")) {
               String epc = (String) tableModel.getValueAt(i, 0);
               System.out.println("EPC: " + epc);

               try {
                   tagEPC = epc;
                   TagAccess tagAccess = new TagAccess();
                   TagAccess.WriteAccessParams writeAccessParams = tagAccess.new WriteAccessParams();

                   String writeDataString = tagEPC.substring(8,12);
                   byte[] writeData = hexStringToByteArray(writeDataString);

                   writeAccessParams.setAccessPassword(0x00);
                   writeAccessParams.setWriteDataLength(writeData.length);
                   writeAccessParams.setMemoryBank(MEMORY_BANK.MEMORY_BANK_EPC);
                   writeAccessParams.setByteOffset(8);
                   writeAccessParams.setWriteData(writeData);

                   System.out.println(Arrays.toString(writeData));
                   System.out.println(tagEPC);
                   System.out.println(Arrays.toString(tagEPC.getBytes()));
                   System.out.println(writeAccessParams.getAccessPassword());

                   reader.Actions.TagAccess.writeWait(tagEPC, writeAccessParams, null);
                   allTagsAreLocked = false;
                   tableModel.setValueAt("Not Locked", i, 2);

               } catch (InvalidUsageException e2) {
                   System.out.println(e2.getInfo());
                   allTagsAreLocked = false;
                   tableModel.setValueAt("Error IN", i, 2);
               } catch (OperationFailureException e2) {
                   if (!(e2.getVendorMessage().contains("Tag Memory Locked"))) {
                       TagAccess tagAccess2 = new TagAccess();
                       TagAccess.WriteAccessParams writeAccessParams2 = tagAccess2.new WriteAccessParams();

                       String writeDataString2 = tagEPC.substring(8,12);
                       byte[] writeData2 = hexStringToByteArray(writeDataString2);

                       writeAccessParams2.setAccessPassword(0x00);
                       writeAccessParams2.setWriteDataLength(writeData2.length);
                       writeAccessParams2.setMemoryBank(MEMORY_BANK.MEMORY_BANK_EPC);
                       writeAccessParams2.setByteOffset(8);
                       writeAccessParams2.setWriteData(writeData2);

                       try {
                           reader.Actions.TagAccess.writeWait(tagEPC, writeAccessParams2, null);
                           allTagsAreLocked = false;
                           tableModel.setValueAt("Not Locked", i, 2);
                       } catch (InvalidUsageException ex) {
                           System.out.println(ex.getInfo());
                           allTagsAreLocked = false;
                           tableModel.setValueAt("Error IN", i, 2);
                       } catch (OperationFailureException ex) {
                           if (!(e2.getVendorMessage().contains("Tag Memory Locked"))) {
                               allTagsAreLocked = false;
                               tableModel.setValueAt("Error OP", i, 2);
                           } else {
                               tableModel.setValueAt("Locked", i, 2);
                           }
                       }
                   } else {
                       tableModel.setValueAt("Locked", i, 2);
                   }

                   System.out.println(e2.getResults());
                   System.out.println(e2.getStatusDescription());
                   System.out.println(e2.getTimeStamp());
                   System.out.println(e2.getVendorMessage());
                   System.out.println(e2.getLocalizedMessage());
               }
           }
       }
   }
});
 

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3 Replies

T Trooper Murphy

Hello,

I have two FX7500 readers and one FX9600 reader, with firmware versions 2.7.19 (FX7500), 3.21.21 (FX7500), and 3.9.17 (FX9600). When using Zebra's Windows Java SDK for Fixed Readers, I encounter different error messages when writing to tags. Specifically, with the FX7500 on firmware 2.7.19, I receive "C1G2WriteOpSpecResult failed: Tag Memory Locked" when writing to the EPC memory bank if it's locked. However, on the FX7500 and FX9600 with newer firmware, the error message is "C1G2WriteOpSpecResult failed: The Tag does not support error-specific codes."

My use case requires specific error codes when writing to tags. I understand that downgrading the FX9600 might not be an option, as Zebra states that readers with firmware above 3.21.x cannot downgrade below that point. Is there a way to retrieve error-specific codes using Zebra's SDK, or is there a method to downgrade the newer firmware?

A Alex Lavie

hi there, I recommend using latest build for these readers : 3.26.90, hopefully it fixes issue.

Open a case if it does not and ask support as they have a recepy to downgrade.

v3.21.21 is not for production.

 

A Alex Lavie

hi there, I recommend using latest build for these readers : 3.26.90, hopefully it fixes issue.

Open a case if it does not and ask support as they have a recepy to downgrade.

v3.21.21 is not for production.

 

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