TC21 - poor ability to roam between ApPs

E Efkan YILMAZ 2 years ago
6 0 0

Got quite a few TC21's that are dropping WiFi connection, and immediately reconnecting back.

Mostly happens when in use, where the user is moving around a warehouse. After a lot of digging through WiFi logs, it appears that the TC21 is very reluctant to switch to an AP that is closer and provides a much better signal.

The WiFi infrastructure is Cisco WLC controlled, and no other clients are having any issues, also the warehouse have been site-surveyed recently.
Only 5GHz radios are enabled.

Is there any settings on the TC21 that can be modified, to make the scanner more willing til shift AP???

CONTACT
Can’t find what you’re looking for?