HC700 - iDEN SIM pin code

Y Yoav Gottreich 3 years 7 months ago
5 1 0

Customer complains for iDEN connectivitiy issues, cases the device asks for pin code. Any ideas what can cause this? What are the option to overcome this?

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1 Replies

E Evgene Vigoutov

if device askes for pin code, than seems that pin code option is enabled by sim card provider. if ti happens to the same card everytime - than need talk to SIM provider (MIRS/Sprint.. depends off the country) if it happens from time to time, than need to get rtlog/reproduction/etc...

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