Clearing IE cashe

H Harry Banias 3 years 6 months ago
1 1 0

Hi, My customer is using MC75's (BSP 35). We are currently experiencing issues when using Internet Explorer on the devices whereby after a period of time, the temp internet files, cookies and history, are causing IE to hang. Once we clear all three, the issue disappears for a period of time (a couple of months).

We have recently deployed a temporary solution, which reboots the device, then deletes the directories below:

\windows\profiles\guest\cookies

            \windows\profiles\guest\desktop

\windows\profiles\guest\temporary internet files

  Once IE is reopened, these directories recreate themselves, and IE runs perfectly (for a while). Ideally, we need to be able to automatically and regularly clear cookies, temp files and history – ideally each time IE is closed.   

Does anyone know of a way to automatically delete all three when IE is closed? Regards Harry

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1 Replies

Y Yanis Dalabiras

You can do this with a script (emscript/symscript) - if you start via a script it can wait for IE to exit then cleanup.  Or on a timer at regular intervals. You could also do this with provisional XML (delete files) you would need to schedule the XML to be run at regular intervals.

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