Gold Images - Your thoughts?


So I get an email from a TA in Austrailia asking how to do 'Gold Images' for an MC55? Nothing fancy here, a customer wants to setup one device with apps, wireles settings, etc and basically clone it as the 'gold image'. Long story short, after a few days of trolling around various groups, it is clear to me that we don't have a unified approach to this that is fully supported by the company. Some say there are many reasons not to use 'gold images' others say they have found ways to do this using some not so fully supported tools that we provide. So what are your thoughts? -Does you customer use 'gold images'? Why? Why Not? -Would it be a significant competitive advantage if we provided a better and fully supported mechanism to do this? Thoughts?