Sprint ES400S Warranty Process

M Mark W Snyder 3 years 6 months ago
5 1 0

What is the process to exchange an ES400S under the Warranty process? What's the number to call and what information do they need to have when calling? Mark

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M Mark Johnson

The attached deck provides the process for getting warranty coverage for an ES400S device. The customer care number is  (800) 653-5350. The customer would need the serial number of the device which is located on the label underneath the battery (S/N:), or it can be found by going to Settings -> System -> System Info -> and the number is ESN: XXXXXXXXXXXXXX.

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